Organization

How We Operate

CSC is headed by the Commissioner of Corrections, who reports to the Minister of Public Safety and Emergency Preparedness. The national headquarters in Ottawa performs overall planning and policy development for the Service, while each of the five regional offices implements CSC activities in facilities within the region.

CSC operates under three levels of management: National, Regional, and Institutional/District Parole Offices.

The Commissioner is supported by a Senior Deputy Commissioner, a Deputy Commissioner for Women, five Regional Deputy Commissioners, seven Assistant Commissioners that each head a CSC sector, an Executive Director, a General Counsel, and a Chief Executive Officer for CORCAN.

The Senior Deputy Commissioner is accountable to the Commissioner. The Senior Deputy Commissioner's main role is to support the Commissioner, focus on the management of strategic issues and act as the Commissioner when required.

The Women Offender Sector is responsible for effective policy and program development, implementation, and ongoing program delivery for federally sentenced women.

The Correctional Operations and Programs Sector is responsible for the integrity of community and institutional operations across CSC and for improving the delivery of safe corrections.

The Corporate Development Sector is responsible for strategic planning and strategic policy. It also responds to offender redress and human rights issues, requests for access to information and privacy, and issues raised by the Correctional Investigator.

The Performance Assurance Sector assesses measures, analyses and evaluates operational performance in CSC.

The Corporate Services Sector is responsible for informatics and technological support, technical services, finance and materiel management.

The Human Resource Management Sector serves as a focal point for the resolution of administrative and human resource activities and providing interpretations of policies, directives and guidelines.

The Communications and Citizen Engagement Sector acts as the focal point for communications initiatives in the Service working in close collaboration with the regions. One of the Sector's key priorities is to raise public awareness and improve public confidence in the federal correctional system. It also promotes positive/creative interaction between the Correctional Service Canada (CSC) and a number of outside communities such as Citizen Advisory Committee (CAC), Federation of Canadian Municipalities, Victims, Volunteers, Families, Lifeline workers, etc.

The Executive Director is responsible for coordinating, preparing and vetting matters related to the preparation of correspondence to the Commissioner, the Minister's Office, members of parliament and legislative assemblies. The Director also transmits and interprets policy and political issues and coordinates or prepares briefing documents for the Minister.

CORCAN is a Special Operating Agency of CSC responsible for aiding in the safe reintegration of offenders in Canadian society. CORCAN provides employment and training opportunities to offenders incarcerated in federal penitentiaries and, for brief periods of time, to offenders after they are released into the community.

The General Counsel is the focal point for the resolution of legal issues, and interprets policies, directives and guidelines.