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 If you have a question, please first consult our Frequently Asked Questions (FAQ) page. You may find the information you are seeking.
Telephone Service Hours
In Canada and the Continental USA
Monday to Thursday
8:00 a.m. to 4:00 p.m. (Your Local Time)
8:30 a.m. to 4:30 p.m. (Newfoundland time)
Friday
8:00 a.m. to 5:00 p.m. (Atlantic Time)
Outside Canada
Monday to Friday
8:00 a.m. to 4:00 p.m. (Atlantic Time)
By Telephone
All regions of Canada and Continental USA (Toll-Free)
1-800-561-7930
Outside Canada:
1-506-533-5800 (collect calls accepted)
Telecommunication device for the deaf:
1-506-533-5990
FAX Number:
1-506-533-5989
By Mail
Public Works & Government Services Canada
Superannuation, Pension Transition and Client Services
P.O. Box 5010
Shediac, NB
E4P 9B4
In Person
Public Works & Government Services Canada
Superannuation, Pension Transition and Client Services
10 Weldon street
Shediac, N.B.
E4P 2X7
By Form
The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself or your accounts with PWGSC.
Privacy Notice Statement
Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence.
The information will be held in Public Works and Government Services Canada's Personal Information Bank number PPU 115 (Internet Services), and it will be retained according to the retention and disposal schedule established for this bank.
Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete.
For more information about your rights, see Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.
For other enquiries dealing with PWGSC, visit our corporate Contact Us page.
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