Frequently Asked Questions

• Member Benefits FAQ
• Survivor Benefits FAQ
• Canada Pension Plan / Québec Pension Plan (CPP/QPP) FAQ
• Income Tax FAQ
• Insurance and Other Deductions FAQ

Member Benefits FAQ

1. How can I find out how much my pension will be?
2. I will be entitled to an immediate pension when I retire. When can I expect to receive my first cheque?
3. How do I have my Public Service Pension sent directly to my bank account?
4. Whom do I contact to suggest changes to the pension plan?
5. Who manages the funds in the Public Service Superannuation Pension Plan?
6. Will my Public Service Superannuation Pension be indexed to the cost of living?
7. What happens to my Public Service Superannuation Pension if I become re-employed with the Federal Government?
8. What happens to my pension if I become disabled?
9. How do I change my mailing address or bank account information?
10. Can I receive my Public Service Superannuation Pension outside of Canada?
11. My spouse and I are separating. Can my pension be divided?
12. Can debts or other financial obligations be deducted from my pension?
13. Who can have access to the information on my pension file?

Survivor Benefits FAQ

1. What is a survivor allowance?
2. I remarried after my retirement. Will my new spouse be entitled to survivor benefits upon my death?
3. Will my spouse be entitled to a survivor pension upon my death if we had been separated?
4. Who can make a claim for survivor benefits?
5. What documentation is required to make a claim for survivor benefits?
6. Can a survivor waive entitlement to a pension?
7. What benefits are provided under the Public Service Superannuation Pension Plan for my children?
8. What happens to my Public Service Superannuation Pension if I have no survivors?
9. I am retired and not married to my partner. How can I make it easier for that person to claim benefits after my death?
10. I am receiving a survivor pension under the Public Service Superannuation Act. Will it stop if I remarry?

Canada Pension Plan / Québec Pension Plan (CPP/QPP) FAQ

1. What effect does my entitlement to CPP/QPP benefits have on my Public Service Superannuation Pension?
2. Do you notify CPP/QPP to start sending me my cheques at age 65?
3. My pension was reduced more than my friend's pension when we started receiving CPP/QPP. Isn't the reduction the same for everyone?
4. My spouse is now receiving CPP/QPP. Does this affect my Public Service Superannuation Pension too?
5. The reduction to my Superannuation pension is greater than my Canada Pension Plan / Quebec Pension Plan (CPP/QPP) benefit. Why?
6. I never contributed to the CPP/QPP yet my pension was still reduced. Why?

Income Tax FAQ

1. When will I receive my T4A slip for my Public Service Superannuation Pension?
2. I received a T4 and a T4A. What is the difference between them?
3. Why is there no PA (Pension Adjustment) information on my T4A from my Public Service Superannuation Pension?
4. Why is the amount shown on my T4A different from the amount that I received at the bank?
5. In addition to a T4A, I received a T4A-RCA. Why?
6. How do I have the tax deduction from my Public Service Superannuation Pension increased?

Insurance and Other Deductions FAQ

1. Why are contributions for prior service I had elected to buy back still being deducted now that I am retired?
2. Can I cancel or reduce my Supplementary Death Benefit Plan (SDB) coverage?
3. How do I change the beneficiary of my Supplementary Death Benefit?
4. When I got married I designated my wife as beneficiary. We divorced recently. Will she still receive the Supplementary Death Benefit?
5. Do the provisions of a will, separation agreement or court order under family law have any effect on the entitlement to the Supplementary Death Benefit?
6. Whom should I contact for supplementary medical coverage?
7. What are the effects of my retirement on my participation in the Public Service Health Care Plan (PSHCP)?
8. What levels of hospital care coverage are available under the Public Service Health Care Plan (PSHCP)?
9. How do I change the level (I, II or III) or the type (single or family) of my Public Service Health Care Plan (PSHCP) coverage?
10. Can I continue dental coverage after I retire?
11. I am still employed in the Public Service. Will I be able to purchase Canada Savings Bonds through monthly deductions from my pension after I retire?
12. I am a retired Public Service employee, and I am not a participant in the Canada Savings Bonds Payroll Savings Program at the present time. Can I apply to start a Canada Savings Bonds deduction from my pension?
13. I am a retired Public Service employee, and I am a participant in the Canada Savings Bonds Payroll Savings Program. Can I continue to contribute to my Canada Savings Bonds plan(s) as a pensioner?
14. I am a retired Public Service employee, and I am a participant in the Canada Savings Bonds Payroll Savings Program. Can I open a new Canada Savings Bonds plan under the Payroll Savings Program?