|
ACCOUNTABILITY ISSUES
The DSP is responsible for
the effective administration of its public trust; libraries must have
a corresponding accountability. Although, there is some resistance
to it on the part of depositories, the issue of some form of binding contract,
with established evaluation procedures, and monitoring mechanisms for
depositories must be considered. Little is known about how most libraries
make use of their depository resources and, as this is a federally
funded program, accountability is essential. We must identify
non-performing depositories, require feedback on usage, encourage
better service and remove depository status from libraries which are
unable to meet the stated requirements following review, assistance and consultation.
Recommendations
- (32) Each depository should sign a contract agreeing to
adhere to the Program policies and to ensure acceptable levels
of service to the public.
- (33) Depositories must provide annual statistics or in-house
usage survey information to the CGPC.
- (34) Regular monitoring should be carried out by the LAC
and full depository libraries as a collegial activity intended to assist
depositories to provide the best possible access.
- (35) For depositories not meeting contract requirements,
the CGPC should follow up and if service does not improve following
assistance and consultation, the CGPC should withdraw depository status.
Table of Contents
Next Section
|
