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1
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PURPOSE
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1.1
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The purpose of this directive is to provide you with instructions regarding
accessing an employee's Individual Agency Number (IAN) and to clarify questions
regarding the issuance of new identity cards and certificate numbers under the
Public Service Dental Care Plan (DCP).
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2
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BACKGROUND
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2.1
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For background information regarding the Benefit Plans and the SIN Replacement
Project please refer to Compensation Directives 1995-026, 1995-035, 1995-036
and 1995-038 (or Special Advices to Crown Corporations) dated June 28,
September 11, 13 and 29, 1995, respectively.
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2.2
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Some self-paid employers do not have access to the Central Index System and
consequently cannot retrieve their employees' IAN's. As a result, another
procedure is required to assist these employers.
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3
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PROCEDURES/INSTRUCTIONS
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3.1
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Accessing the IAN
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Self-paid employers which do not have access to the Central Index System and
which require an employee's IAN can contact the Insurance Section of the
Superannuation Directorate by fax at (506) 533-5518 for assistance. The
employee's PRI number and the plan for which the IAN is required should be
provided on the FAX. The Superannuation Directorate will provide IAN's for
the following Public Service benefit/insurance plans:
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- Disability Insurance (DI) Plan;
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- Public Service Management Insurance Plan (PSMIP);
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- Long-term Disability (LTD) Insurance Plan;
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- Public Service Dental Care Plan (DCP);
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- Public Service Health Care Plan (PSHCP).
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3.2
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For a list of the remittance agency alpha codes, please refer to Compensation
Directive 1995-038 (or Special Advice to Crown Corporations) dated September
29, 1995.
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3.3
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Public Service Dental Care Plan (DCP)
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New DCP identity cards were issued for a number of SOS employees. Given the
amount of effort required on the part of personnel offices to place these cards
on the files of terminated employees, an alternate solution is possible. Client
departments and agencies can destroy these cards if they will access the dental
ID number (on the Contributor System) and type up a blank identity card for an
employee upon ReTOS.
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3.4
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Blank DCP identity cards (form PWGSC 2407-7) can be ordered quoting catalogue
number 7540-21-903-1655. Before the new buff-coloured cards will be made
available, existing stock of the blue cards must be exhausted.
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3.5
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DCP identity cards were to have been issued for all the TSOS population as of
August 18, 1995, however, some problems were experienced in this regard.
Replacement identity cards should be issued to employees on leave without pay
when this comes to the attention of the personnel office, eg. a claim is denied
in error or the employee is making a DCP contribution remittance. Identity
cards should only be provided to employees on leave without pay whose coverage
is in good standing, i.e. employer-paid coverage continues or the necessary DCP
contributions have been remitted. Otherwise, identity cards should be
provided only upon an employee's return to duty.
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3.6
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In order to provide a replacement identity card to an employee on leave without
pay, the personnel office can access the dental ID number on the Contributor
System and type up a blank identity card. (Paragraph 3.1
refers.)
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3.7
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In the meantime, personnel offices are reminded that employees whose coverage
continues during LWOP can continue to reference their old DCP number.
Great-West Life will cross reference the employee's old certificate number to
the new ID number in order to process their claim.
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4
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INQUIRIES
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4.1
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Any request for information regarding the foregoing should be addressed to your
PWGSC Client Services Centre as per Compensation Directive 1994-039 dated
October 6, 1994.
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P. Charko
Director General
Compensation Sector
Government Operational Service
[Print Version]