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FAQ


 
1 Category:  Canada Savings Bonds
  How can I find out what my total savings bonds contributions are right now?
 
2 Category:  Compensation Advisor
  Where can I find the electronic version of the "Compensation FOCUS", the compensation community news magazine?
 
3 Category:  Compensation Advisor
  I believe that the information in a manual is incorrect. How do I advise PWGSC?
 
4 Category:  Compensation Advisor
  Sub-category:  Question of the Month
  Why is the cheque not made to the estate of the late when the title (TTL) was entered before?
 
5 Category:  FAQ
  Where can I find the regional frequently asked questions ?
 
6 Category:  FAQ
  Where can I find other FAQs on the Compensation Sector Web site?
 
7 Category:  FAQ
  Can I suggest a FAQ?
 
8 Category:  Forms
  What form do I use if I want to use my registered retirement savings plan (RRSP) to pay off my election?
 
9 Category:  Forms
  I would like to order, for our office, a number of hard copy (paper) forms that PWGSC publishes. Who should I contact?
 
10 Category:  Mailing List
  How do I change my subscription to a mailing list?
 
11 Category:  Miscellaneous
  Where can I find a complete list of Government of Canada departments and agencies?
 
12 Category:  Pension Benefits
  How do I find out exactly what I would be entitled to from the Canada Pension Plan?
 
13 Category:  Pension Benefits
  Can someone formerly employed in the federal summer student employment program buy back any of that time as pensionable service?
 
14 Category:  Pension Benefits
  I am interested in electing to purchase prior pensionable service. What do I do?
 
15 Category:  Pensioners
  I would like to have my superannuation benefits deposited directly to my new bank account.
It is currently deposited to another bank. Please advise how I may proceed with making these arrangements?
 
16 Category:  Pensioners
  My father died recently and was receiving a pension from you. What is the procedure that I must follow?
 
17 Category:  Public Service Employee
  I am retired and I would like to add my spouse to the dental insurance policy. Is this possible?
 
18 Category:  Public Service Employee
  How do I contribute to the Government of Canada Workplace Charitable Campaign (GCWCC)?
 
19 Category:  Public Service Employee
  How do I calculate my retirement income?
 
20 Category:  Public Service Employee
  I am trying to find the forms that I must complete for maternity leave.
 
21 Category:  Public Service Employee
  How do I purchase Canada Savings Bonds?
 
22 Category:  Public Service Employee
  What is the coverage for medication?
 
23 Category:  Retirement
  I would like to calculate my net salary assuming a four-day or a three-day work week under the pre-retirement transition leave program.
 
24 Category:  Superannuation
  Where can I find information about the Public Service Superannuation Plan?
 
25 Category:  Training
  Sub-category:  Courses
  Can I get credit for previous training?
 
26 Category:  Training
  Sub-category:  Courses
  Where can I find a list and a description of the courses?
 
27 Category:  Training
  Sub-category:  Courses
  Is parking available at the different regional training centres?
 
28 Category:  Training
  Sub-category:  Courses
  How long will it take to complete the National Compensation Advisor Training Program?
 
29 Category:  Training
  Sub-category:  Courses
  Can I complete the on-line training at home?
 
30 Category:  Training
  Sub-category:  Courses
  Where are the regional training centres located?
 
31 Category:  Training
  Sub-category:  Courses
  How can I keep track of the courses I have completed and/or my results?
 
32 Category:  Training
  Sub-category:  Courses
  Are all PWGSC modules mandatory?
 
33 Category:  Training
  Sub-category:  Evaluation
  I'm unhappy with the comments the instructor wrote on my course result form. What can I do?
 
34 Category:  Training
  Sub-category:  Evaluation
  Do I have to repeat a course if I do not meet the training objectives?
 
35 Category:  Training
  Sub-category:  Evaluation
  How will transfer of knowledge be measured?
 
36 Category:  Training
  I recently completed the on-line PA-38 "Orientation Course for Compensation Advisors". When will I receive my certificate of completion?
 
37 Category:  Training
  Sub-category:  Registration and Cancellation
  What do I do if the course I need is full?
 
38 Category:  Training
  Sub-category:  Registration and Cancellation
  I am registered for a course but I haven't received any confirmation of seat allocation. What should I do?
 
39 Category:  Training
  Sub-category:  Registration and Cancellation
  I sent a training application a few months ago but have changed department since then. What should I do?
 
40 Category:  Training
  Sub-category:  Registration and Cancellation
  I have received a confirmation of seat allocation for one of the courses I have registered for but I won't be able to attend on these dates. Do I have to send another training application for that course?
 
41 Category:  Training
  Sub-category:  Registration and Cancellation
  Where can I find the course calendar?
 
42 Category:  Training
  Sub-category:  Registration and Cancellation
  Who can register for compensation courses ?
 
43 Category:  Training
  Sub-category:  Registration and Cancellation
  How do I register for a course?
 
44 Category:  Training
  Sub-category:  Registration and Cancellation
  How will I know that my seat is reserved for the course and dates I have selected?
 
45 Category:  Web site
  How do I let you know that there is an error on your Web site?
 
46 Category:  Web site
  Why do some Web pages take a long time to load?
 
47 Category:  Web site
  Why do links seem to change colour?
 
48 Category:  Web site
  Can I copy text from a Web page into a word processing program?
 
49 Category:  Web site
  Your Web site seems slow, why?
 
50 Category:  Web site
  Can I make Web pages load faster?
 
51 Category:  Web site
  How can I make search engines work better and give more accurate results?
 
52 Category:  Web site
  Can I save Web pages I like?
 
53 Category:  Web site
  New information that I know should be updated on the Web site isn't. I've seen the new Web pages on a colleague's PC, but not on mine. What should I do?
 
54 Category:  Web site
  Can I print Web pages?
 
55 Category:  Web site
  How do I change the size of the text on my screen?
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Maintained by the Compensation Sector
Last Updated : 2006 12 10