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CONTACTS |
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Inquiries concerning the day to day administration of the Public Service Health Care Plan (PSHCP) should be directed to your local Client Services Center. |
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Inquiries concerning policy interpretation should be directed to your Corporate Compensation Sector who may in turn contact the Insurance Benefits Group at Treasury Board Secretariat (TBS). |
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Inquiries concerning individual cases should be directed to the Client Insurance Section of the Superannuation, Pension Transition and Client Services Sector (SPTCSS) at 506-533-5518. |
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Inquiries concerning policy matters or the submission of an appeal for a decision by the Plan Administrator should be sent to the Public Service Health Care Plan Trust at:
PSHCP Trust
Box 1328 Station "B"
Ottawa, Ontario
K1P 5R4 |
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Inquiries concerning rules and regulations of coverage as well as claims requests should be sent to the Plan Administrator, Sun Life Assurance Company of Canada, at the following address:
Health Claims Office
PO Box 9601, CSC-T
Ottawa, Ontario
K1G 6A1
Telephone:
1-888-757-7427 (toll-free in North America);
or 613-247-5100 in the National Capital Region
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RESOURCES |
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PSHCP claim forms and application forms are available at the TBS HR CONNEXIONS Web site at the following address:
Internet:
http://www.pshcptrust.ca/english/forms/default.shtml
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PSHCP application forms can also be ordered from the Distribution Centre at the following address:
Distribution Centre
PSHCP Trust
Box 1328 Station "B"
Ottawa, Ontario
K1P 5R4
Facsimile: 613-565-2780
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