Air Travel Complaints Report: January 1, 2004 to June 30, 2004 - May 31, 2005
News Release - Report Released on Air Travel Complaints in Canada - October 27, 2004
The Air Travel Complaints Commissioner's Report: July 1, 2003 to December 31, 2003 - October 27, 2004
News Release - Canada's Air Travel Complaints Commissioner Puts Forward a Key Recommendation to Protect Consumers' Pre-Payments - May 12, 2004
The Air Travel Complaints Commissioner's Report: January 1, 2003 to June 30, 2003 - May 12, 2004
Opening Statement - Ms. Liette Lacroix Kenniff, Air Travel Complaints Commissioner - June 5, 2003
News Release - Air Travel Complaints More Complex than Ever: Canada's Air Travel Complaints Commissioner - June 5, 2003
The Air Travel Complaints Commissioner's Report: July 1, 2002 to December 31, 2002 - June 5, 2003
News Release - Canada's Air Travel Complaints Commissioner Puts Forward Recommendations to Protect Consumers' Interests - January 30, 2003
The Air Travel Complaints Commissioner's Report: January 1, 2002 to June 30, 2002 - January 30, 2003
News Release - Travel Way: Canada's Air Travel Complaints Commissioner Intervenes to Help Stranded Air Passengers - December 19, 2002
News Release - Fly Smart: Be a Prepared Air Traveller this Holiday Season - December 12, 2002
Meet the New Air Travel Complaints Commissioner - October 23, 2002
News Release - Canada's Air Travel Complaints Commissioner Calls for Feedback from Air Carriers and Consumer Associations - July 3, 2002
News Release - Statistics reveal the success of the Air Travel Complaints Commissioner's Office - April 18, 2002
The Air Travel Complaints Commissioner's Report: July 1, 2001 to December 31, 2001 - April 18, 2002
Opening Statement - Mr. Gilles Dufault , Vice-Chairman - Air Travel Complaints Commissioner Releases Second Report - November 29, 2001
Opening Statement - Mr. Bruce Hood , Air Travel Complaints Commissioner - Air Travel Complaints Commissioner Releases Second Report - November 29, 2001
News Release - The Air Travel Complaints Commissioner assesses the first year of his mandate - November 29, 2001
The Air Travel Complaints Commissioner's Report: July 2000 to June 2001 - November 29, 2001
Statement of Mrs. Marian Robson , Chairman - Air Travel Complaints Commissioner Releases First Report - March 29, 2001
Statement of Mr. Gilles Dufault , Vice-Chairman - Air Travel Complaints Commissioner Releases First Report - March 29, 2001
Statement of Mr. Bruce Hood , Air Travel Complaints Commissioner - Air Travel Complaints Commissioner Releases First Report - March 29, 2001
News Release - Air Travel Complaints Commissioner Releases First Report - March 29, 2001
The Report of the Air Travel Complaints Commissioner (Report for the period of July 5th through December 31st, 2000) - March 29, 2001
Canadian Air Carrier Customer Service Departments - January 3, 2001
Links - January 3, 2001
Provincial and Territorial Government Authorities (dealing with consumer matters including travel) - October 6, 2000
Canadian Transportation Agency Welcomes New Appointees - August 1, 2000