Site Map

• Publications and Forms
• Air travel complaints?
• Air Travel Complaint Form
• Discontinuance or Reduction of Service to a Community
• Publications
• Air Travel Complaints Reports
• The Agency's Role
• Jurisdiction of the Agency
• Types of Complaints
  • Fares on "monopoly" routes
  • Fares on International Routes
  • Terms and Conditions of Carriage
  • Failure to give Notice of a Discontinuance or Reduction of a Domestic Air Service to a Community
  • Other Types of Complaints
• How to file a complaint
  • Canadian Air Carrier Customer Service Departments
• General Consumer Information
• Links

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