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About the CFIA > Reporting to Parliament > Corporate Business Plan > Corporate Business Plan 2003 - 2008 PART III CORPORATE STRATEGYOver the next five years, the CFIA will continue to focus its efforts on a number of planned activities integral to meeting its mandate of safeguarding Canada's food supply, plants and animals. In doing so, the Agency will be guided by five strategic goals that respond directly to the risks and challenges in the CFIA's operating environment and support established Government of Canada priorities. The following section details the activities that will contribute to the achievement of these goals and describes the criteria by which the Agency will measure its success. This overall corporate strategy will represent the foundation of the Agency's strategic planning for the next five years. On an annual basis, detailed plans that will further the achievement of these goals will be provided to Parliament through the Agency's Report on Plans and Priorities (RPP). The RPP will also serve as an annual update to the Corporate Business Plan by describing and explaining any significant changes in the Agency's operating environment, priorities or planned activities. 3.1 Protecting Canadians from Preventable Health Risks
Managing food safety risksFood safety, as it contributes to public health, is the CFIA's top priority. Enhancing the safety of Canada's food supply protects the health of Canadians by preventing food-borne illness. It also contributes to a sustainable food supply and strengthens Canada's excellent national and international reputation for safe, quality products. The CFIA develops and delivers programs and services designed to protect Canadians from preventable food safety hazards, to ensure that food safety emergencies are effectively managed, and that the public is aware of--and contributes to--food safety. Primarily, this involves verifying that food manufacturers, importers and distributors comply with federal food safety regulations. The CFIA also undertakes activities to verify that food imports and exports meet domestic and international food safety requirements. In carrying out its food safety mandate, the CFIA works closely with Health Canada (the department responsible for food safety policy and standards) as well as provincial, territorial and municipal governments, and industry and consumer groups.
A harmonized approach to national agricultural policy The Government of Canada and the provincial and territorial governments are working with the agriculture and agri-food industry, as well as interested Canadians, to develop an architecture for agricultural policy in the 21st century. By following a collaborative, harmonized approach to agricultural innovation, Canada can continue to be a world leader in food safety and environmentally responsible production. To realize this vision, governments have agreed in principle on an action plan for an Agricultural Policy Framework (APF) composed of five elements: food safety and food quality, environment, science and innovation, renewal, and business risk management. In support of this initiative, the CFIA is committed to enhancing food safety and quality through regulatory consistency within Canada and abroad, as well as by strengthening food safety systems along the food continuum--from recognition of on-farm food safety for producers to promotion of science-based risk management systems for industry.
The CFIA actively promotes the development and implementation of HACCP systems in all of its regulated food sectors. To date, only federally registered fish and seafood processing establishments are required by regulation to have HACCP systems in place. Many other commodity sectors, including meat, poultry, processed fruit and vegetable, egg, hatchery, dairy, honey and maple syrup are voluntarily implementing HACCP principles in their establishments. For example, some 71 percent of federally registered meat establishments have completed or are in the process of implementing HACCP. The CFIA is proposing a regulatory amendment to mandate HACCP-based systems in all federally registered meat and poultry establishments by 2004. Over the next five years, the Agency will, in consultation with stakeholders, explore the expansion of HACCP-based systems to other federally regulated food sectors. The CFIA will continue to adapt its audit and inspection programs and procedures to support industry's adoption of HACCP systems. The Agency will also continue to refine existing HACCP-based inspection programs to improve their effectiveness. For example, the CFIA has introduced a Meat Inspection Reform Strategy that will focus on improvements to the Agency's slaughter inspection programs. The CFIA will also work towards setting clear and measurable performance criteria in areas such as pathogen reduction. Together, these measures will enhance consumer protection and maintain Canada's reputation as a producer of safe and high-quality food products. Taking a closer look at imported foods Canada's diverse and multicultural population, along with changing food consumption trends, mean that Canadians are eating more imported food from a greater variety of sources than ever before. For the Agency, management of food safety risks associated with imported commodities presents challenges that differ from those associated with the regulation of domestically produced food. The CFIA has less control over foreign food production practices, and limitations in current legislation make it difficult for the Agency to identify, inspect or track certain imported commodities when they cross the border. To address these and other import control challenges, the CFIA has developed a national policy on imports and a plan for implementation that will guide the integration of various import control systems, improve compliance and make enforcement actions more effective. As part of this overall strategy, the Agency will explore means to enhance current legislative and regulatory authorities, strengthen domestic border controls and promote equivalent control approaches in other countries. For example, the CFIA will work towards the introduction of licensing requirements for Canadian importers. The Agency will also actively promote the industry's adoption of risk-based Good Importing Practices. Finally, the CFIA will work, in collaboration with the Canada Customs and Revenue Agency and other federal agencies, towards the enhancement of high-risk targeting strategies for imported commodities. Overall, these approaches will emphasize importer responsibilities and enhance food safety by promoting modernized, effective import controls. Keeping animal feed safe and healthy Safe feeds are important to both animal and human health. International incidents of animal feed contamination, involving toxic substances such as dioxins or diseases such as "mad cow" disease, have raised awareness of the risks to food safety and human health that may be introduced through the feed chain. As a result, the adequacy of regulatory controls for animal feeds and the processing of animal by-products (rendering) have come under increased scrutiny, both domestically and internationally.
The CFIA is committed to strengthening the regulatory framework to address the safety of livestock feeds. To protect public health and enhance food safety, the CFIA, together with Health Canada and Agriculture and Agri-Food Canada, will explore the development of enhanced regulations for the processing of animal by-products, and for the feeding of animal-based feed to livestock. In addition, the CFIA will work with provincial and territorial governments to develop appropriate strategies for the disposal of dead stock, so that this material does not become a vector for the transmission of animal diseases nor pose an unacceptable risk to the environment. The CFIA also works with regulated industries to manage the risks associated with the use of medications in feed for livestock. Scientists believe that improper use of antibiotics in animal feeds can contribute to antimicrobial resistance affecting both humans and animals. The CFIA will develop programs to increase its regulatory capacity and emphasize producer responsibilities in this area. For example, the CFIA will implement the Regulations Respecting the Making of Medicated Feeds. These regulations will require the licensing of every medicated feed manufacturer in Canada and will upgrade control measures throughout the industry. These mandatory controls will help to ensure that the levels of veterinary medications present in feeds are safe and accurate. A national registry of all licensed manufacturers, coupled with more stringent record keeping, will enable the CFIA to trace the ingredients of any manufactured feed to the farm or the feedlot. The end result will be safer, more effective animal health products and reduced risks to humans. Protecting humans from animal-borne diseases
Strengthening partnerships in areas of shared responsibility
The CFIA currently has various co-operative umbrella agreements in place with Alberta, Saskatchewan, Quebec, Ontario, Prince Edward Island, Nova Scotia, and the Northwest Territories. Over the next five years, the CFIA will work towards developing formalized agreements with the remaining provinces and territories. As well, the CFIA will continue to support, and participate in, the various intergovernmental committees involved in food safety. Committees such as the Canadian Food Inspection System Implementation Group, the Federal/Provincial/Territorial Food Safety Policy Committee, and the Federal/Provincial/Territorial Agri-Food Inspection Committee serve as important vehicles for intergovernmental collaboration and co-operation in support of the Canadian food safety system. The overlap in federal and provincial/territorial food safety legislation and responsibilities means that coordination is essential to ensure appropriate coverage of various food sectors and products across Canada. One specific area of concern for the CFIA is the "non-registered" food sector. This sector includes all food manufacturing and distribution establishments that are not subject to federal or provincial/territorial registration requirements. The sector includes establishments that produce or distribute a wide variety of products, such as cereals, baked goods, soft drinks and candy, and is estimated to account for approximately 60 percent of all consumer retail food spending. Recognizing the significance of this sector, and in support of integrated risk management approaches with its partners, the CFIA plans to review its activities in this area. The Agency will also collaborate with federal and provincial/territorial partners to develop and implement strategies to assess and mitigate risks in the non-registered sector. Getting the word outThe CFIA has a responsibility to provide information to Canadians so they can take reasonable steps to protect themselves from preventable public health risks. Over the past five years, the CFIA has developed processes and communications vehicles to inform the public and stakeholders of potential risks and of ways they can contribute to the safety of Canada's food supply. In the next five years, the CFIA will work with these established tools to keep consumers and stakeholders informed. For example, the Agency will continue to issue public food recall warnings, allergy alerts, fact sheets on safe food handling and public notices informing of plant protection and animal health issues. The CFIA will also continue to maintain up-to-date Web site information and e-mail notification services, allowing the public to receive updates on a variety of topics. The Agency will participate in the development of government-wide Internet portals to improve public access to Agency information. The CFIA will continue to participate at select fairs and exhibits to relay its key messages across the country. The CFIA plans to expand food safety outreach activities to communicate its public health messages to more of the Canadian public. Where possible, the CFIA will partner with Agriculture and Agri-Food Canada, Health Canada, and other departments and agencies on these initiatives. The CFIA will also continue to support the Canadian Partnership for Consumer Food Safety Education and its goals of enhancing public awareness of safe food handling and preparation practices. Goal: Protection from Preventable Public Health Risks
3.2 Delivering a Fair and Effective Regulatory Regime
Regulating food, animals and plantsAn effective regulatory regime for food, animals and plants contributes to a competitive marketplace that affords consumers access to a wide selection of affordable, high-quality products. It also helps to ensure that Canadian products have access to foreign markets, thereby stimulating growth in international trade and promoting sustainable industries. The CFIA monitors food, animal and plant commodities for safety relative to human health and the environment, and certifies that Canadian exports meet importing countries' standards. In addition, the CFIA inspects and regulates agricultural inputs, such as seeds, feeds and fertilizers, to confirm their efficacy and quality, as well as to verify that they are labelled for proper representation in the marketplace. The Agency also grants intellectual property rights to plant breeders for their new varieties and oversees the Canadian Seeds Institute's administration of seed establishments, importers, graders and laboratories. All of these activities enable Canadians to do business because Canada's regulatory authority is reliable, credible and trusted by other trading nations.
To strengthen and enhance its regulatory role, the CFIA will work to modernize its registration, permit and certification systems by improving the quality of regulatory information provided to industry and other users, improving Agency response times, and redesigning systems to make use of new technologies. Also, standards by which commodities are assessed will be kept current with industry practices, emerging science and government priorities. Promoting Smart Regulation
A proactive approach to dispute resolution When the CFIA enforces regulations, disputes may arise between the Agency and its regulated parties or those with whom the Agency has contractual obligations. The CFIA has established a Dispute Resolution Service to foster a positive policy and operating framework to prevent or resolve disputes. The Treasury Board of Canada Secretariat and the Auditor General have encouraged the Agency to incorporate a dispute resolution approach as an integral part of the Agency's current and future obligations. The continued application of dispute resolution principles and practices will help the CFIA to implement the most efficient and cost-effective approach to resolving conflict and will provide transparent and simplified processes for all parties, both domestic and international. The CFIA will continue to manage active litigation effectively and train CFIA employees to proactively prevent or resolve difficult and complex issues. All Canadians will benefit from a reduction in the time and cost required to resolve conflicts through litigation. Protecting consumers from unfair practices
Promoting sound science
Goal: A Fair and Effective Regulatory Regime
3.3 Sustaining the Plant and Animal Resource Base
Contributing to environmental protectionThe CFIA's food safety, animal feed and fertilizer programs are all designed to address the regulation of toxic substances such as dioxins, heavy metals or pesticides that may affect human health or cause harm to the environment. The CFIA will continue to conduct monitoring programs for toxic substances in these areas and will work with Health Canada to develop additional standards as appropriate. In addition, the CFIA will continue to consult with Environment Canada to help ensure a consistent, Government of Canada approach to the regulation of toxic substances that may affect the environment. The CFIA is responsible for developing policies and strategies for the prevention and control of livestock diseases as well as for the effective disposal of dead stock. Recognizing that the disposal of a large number of animals for the purpose of disease eradication can have significant implications for public health and the environment, the CFIA will continue to work toward the development of disposal alternatives that will minimize potential negative impacts. Controlling plant pest outbreaks
Preventing diseases in livestock
Minimizing disease transmission between wildlife and livestock Some of the more serious diseases that threaten Canada's domestic animals have wildlife reservoirs or may be transmitted to wildlife. Although the responsibility for the management of wildlife diseases rests primarily with Environment Canada and various provincial wildlife services, the CFIA plays an important role in managing the wildlife-livestock interface. The CFIA will continue to co-operate with wildlife agencies to minimize the potential exposure of wildlife to diseases of farmed species. For example, chronic wasting disease is present in farmed cervids (such as deer and elk) in some parts of the country and poses a potential threat to wildlife. The CFIA will continue to address this threat through disease identification and control efforts. Similarly, management and surveillance programs are in place to separate livestock from wildlife that have tuberculosis or brucellosis. The CFIA will also continue to investigate suspected cases of rabies and perform diagnostic testing through its laboratory services. The CFIA has a world reference laboratory for rabies and continues to provide assistance to provincial ministries in their wildlife vaccination efforts. In the event of a foreign animal disease incursion, such as foot-and-mouth disease in Canada, the CFIA will undertake activities to eradicate the disease from livestock. In addition, the Agency may need to control a wildlife reservoir of the virus. The CFIA's National Centre for Foreign Animal Disease in Winnipeg is conducting research on the susceptibility of native wildlife species to strains of foot-and-mouth disease. In addition, the CFIA will provide wildlife epidemiology training to Agency and provincial veterinary inspection staff, as well as to biologists from the wildlife agencies, with a focus on reportable diseases that could be transmitted to wildlife. Investments in animal identification and disease surveillance In the context of animal health and food security, livestock identification in Canada and internationally is evolving at a rapid pace. The CFIA will continue to invest in the development of animal identification systems for all livestock species. New technologies and the application of innovative systems will enhance the Agency's capacity to track diseases and to trace animals and their products from farm to fork. These enhancements are also being applied in the food producing industry and are aimed at increasing consumer confidence and addressing concerns ranging from animal diseases to genetic modification. For example, livestock sectors have already introduced a national identification system for cattle and are prepared to move others forward. Currently, swine and horse sectors are collaborating with the CFIA in the development of animal identification and disease traceability approaches. A similar initiative is already well underway for the sheep sector, with proposed regulations coming into effect in January 2004. The Agency's ability to promote and integrate these systems nationally will enhance emergency preparedness and response measures and minimize the potential impacts of an animal disease outbreak on domestic livestock sectors. Conserving Canadian biodiversityPlants, animals, insects and other organisms native to Canada co-exist in a balanced environmental system. Species not native to the Canadian ecosystem can upset this balance, damage crops and forests, displace native species and undermine the reputable plant health status of Canada that forms the basis for trade of our agricultural and forestry products. To prevent new invasive species from affecting Canada's biodiversity, the import of plants and animals into Canada is strictly regulated by the CFIA. Through targeted inspections of high-risk imported products or routine border controls, CFIA inspectors check shipments that may be carriers of such species. The CFIA is co-operating with Environment Canada; Natural Resources Canada-Canadian Forest Service; Agriculture and Agri-Food Canada; and other federal departments, provincial and territorial governments, and appropriate partners to develop a national plan to more effectively deal with invasive species affecting Canada's natural environment. Assessing agricultural productsThe Agency assesses the environmental safety of agricultural products prior to authorizing their release into the environment. All products new to the Canadian environment, such as plants with novel traits (produced through traditional plant breeding or biotechnology), novel supplements (fertilizer), novel livestock feeds and novel veterinary biologics must be authorized by the CFIA for release into the environment. The CFIA evaluates these products to assess their potential impact on the environment as well as on agricultural systems. For example, the plant industry is developing second-generation biotechnology products and modifying plants for the production of pharmaceuticals. This activity is expected to become more widespread as technology advances. The CFIA will keep pace with these developments by implementing regulatory policies to deal with second-generation biotechnology products, with a focus on protecting the Canadian environment. Further advances in transgenics may soon produce markets for animals with novel traits. The CFIA must, in partnership with Health Canada and Environment Canada, continue to develop the regulatory framework for animals with novel traits so that animal health, food safety and the environment are not at risk. Goal: A Sustainable Plant and Animal Resource Base
3.4 Promoting the Security of Canada's Food SupplyEmergency preparedness, along with response systems and strategies to protect the security of Canada's food supply, has always been integral to the delivery of the CFIA's mandate. In fact, some federal systems for animal disease control, pest eradication and food safety have been in place for over half a century. As issues surrounding Canada's public safety and security have become increasingly timely and critical, the Agency has adjusted its priorities to meet these new challenges. Over the next five years, the Agency plans to further enhance its emergency preparedness and response strategies with an emphasis on means to better anticipate and prepare for emergencies. Emerging issues for the CFIA include protection of Canada's food supply and agricultural systems from potential terrorist attacks and maintaining the flow of trade at the Canada- U.S. border. The Agency's objective, as always, is to facilitate the legitimate trade of food products, plants and animals while protecting the public interest in safety and security. The Agency's capacity to act rapidly and effectively in the event of a food safety emergency or a threat to agricultural biosecurity allow it to be a key contributor to the Government of Canada's public security and anti-terrorism initiatives. This capacity is based on the Agency's scientific expertise, extensive laboratory networks and inspection presence at airports, seaports and land borders. It is also based on the CFIA's ongoing surveillance and emergency preparedness activities, which allow the Agency to anticipate and prepare for potential problems before they occur. Enhancing public security is not something that governments do alone. For this reason, the CFIA will continue to build co-operative relationships with other regulators, industry and consumers to maintain vigilance and address new threats. Enhanced surveillance and early detectionOngoing surveillance and information sharing allows the Agency to anticipate potential threats and prepare accordingly. The CFIA's surveillance and detection activities protect plants, animals, and humans and help maintain Canada's export markets by proactively detecting and addressing emerging pests and diseases. Over the next five years, the CFIA is committed to enhancing its current surveillance activities through the introduction of animal identification and traceability programs and new programs related to zoning geographical regions according to disease status. The CFIA also plans to implement additional surveys for diseases, animal and plant pests. The current Plant Health Early Warning System and the Animal Health Surveillance Network provide critical and timely information to CFIA program managers. This frontline defence will continue with the goal of supporting Agency decision making and emergency preparedness. The Agency's success will be seen in its ability to curtail the entry of foreign pests and diseases or, if they do gain entry, by the Agency's effectiveness in implementing timely and appropriate emergency response plans. In 1992, the CFIA implemented a national BSE surveillance program. Under this program, the number of animals tested for BSE is double the current international standard set by the Office International des Epizooties. In light of the finding of BSE in Canada in May 2003, the CFIA plans to review and, if necessary, enhance the current surveillance program. The CFIA will also continue to use scientific risk assessments as a tool to address emerging threats. The Agency's goal is to ensure that risk assessments are timely, complete and defensible. They must provide CFIA managers with a basis for scientifically sound and transparent regulatory decision making and policy development. Enhancing laboratory readiness
The CFIA recognizes that maintaining and enhancing its laboratory infrastructure, expertise and capacity are critical to both the delivery of the Agency's mandate and in meeting Government of Canada public security objectives. Accordingly, CFIA laboratories will enhance their preparedness by expanding their capability to detect potential high-threat agents, such as anthrax bacteria in food. Agency laboratories will also expand their current testing capacity for significant plant pests and foreign animal diseases. CFIA laboratories will continue to develop and evaluate new test methods for high-threat agents. New technologies such as DNA-based testing and rapid field-testing kits will be evaluated for faster, more effective and more portable testing.CFIA laboratories will also strive to meet Government of Canada objectives to enhance public safety and agri-food security by developing partnerships with other government departments, provinces, universities, and the private sector. Preparing for emergenciesUnder the Emergency Preparedness Act, the CFIA is mandated to prepare for, and respond to, emergencies involving food safety, animal health, plant health or any other situation related to the Agency's programs. The CFIA's emergency preparedness program focuses on activities that help the Agency and its partners reach a state of readiness to ensure an effective and rapid response to a food safety, animal disease or plant pest emergency. This is accomplished through the development of effective policies, procedures and plans for managing emergencies, as well as through emergency exercises and training. The CFIA has established the following strategies to ensure an effective response to a food safety, animal disease or plant pest emergency:
It is hoped that the effectiveness of these measures can be tested in emergency exercises rather than actual incidents. Exercises provide opportunities for emergency responders and their organizations to perform emergency duties and to build their competencies. Strengthened border controls
Integrated security approaches with the CFIA's partners
Goal: Security from Emerging Threats
3.5 Providing Sound Agency ManagementAs outlined in the preamble to the Canadian Food Inspection Agency Act, the CFIA remains committed to enhancing the effectiveness and efficiency of federal inspection and related services for food safety, animal health and plant protection. In particular, the Agency is committed to ensuring that these services are delivered in a risk-based and cost-effective manner. For the CFIA, this means a management focus on effective service delivery, responsible spending and well-managed administration. Making the best use of resourcesThe CFIA promotes effective and efficient use of Agency resources through its ongoing efforts to improve planning, review and redesign programs and streamline operational delivery. Over the next five years, the Agency will undertake cyclical reviews of its programs and delivery approaches to assess their relevance, effectiveness and efficiency. In doing so, the Agency will consider best practices and alternative delivery opportunities, such as third-party delivery or accreditation. Reviews of both current programs and proposed initiatives will be premised on the need to ensure a risk-based allocation of Agency resources. The Agency also intends to strengthen its audit and evaluation capacity to ensure key opportunities for improvements are identified and communicated to senior management. Strategic planning and accountabilityFor the CFIA, strategic planning and accountability are critical components of sound Agency management. They define what the CFIA should accomplish and why that is important, as well as demonstrating the Agency's commitment to take responsibility for its expected performance. To be effective, managers must clarify responsibilities and performance expectations, balance expectations with capacities and report results so that success can be measured. The following initiatives are designed to promote both improved planning and management accountability within the Agency: Improved information on the performance of the Agency's programs Good performance measurement brings together financial and non-financial performance information to link Agency costs with actual or expected results. It provides managers with the information they need for sound decision making. The CFIA has developed a results-oriented performance management framework outlining key activities and desired outcomes, as well as overall benefits for all Canadians. The Agency will continue to implement its performance management framework and focus on improving data collection, management and reporting. In addition, the CFIA will enhance its capacity to link financial and human resources information to program performance information. A more integrated approach to risk-based planning and resource allocation The Agency's performance management framework will continue to serve as the foundation for improvements in its strategic planning processes. The Agency will promote more integrated and risk-based planning and priority setting. It will also continue to reinforce the links between planning, performance measures and reporting. New resource allocation tools will ensure that resource use is in line with established priorities.
Financial managementIn response to the need for enhanced corporate stewardship, and following the Agency's conversion to accrual accounting, the CFIA has undertaken a number of new initiatives to achieve its overall financial management objectives of sound financial planning and prudent controls over appropriation funding and respendable revenues. (Respendable revenue is money the Agency brings in through its activities and is authorized by Treasury Board to re-spend on programs and services.) The Agency will implement a Web-based manager's reporting tool that will improve overall decision making by providing key budget forecasting and accrual reports at the manager's desktop. This will allow the same stewardship principles employed at the corporate level to be incorporated at the manager's level. It will also facilitate the expansion of the CFIA's Active Monitoring Program, with systematic reviews at both the corporate and the manager levels. Finally, this tool will improve the CFIA's costing regime by standardizing costing data for cost-recovery analysis purposes. The CFIA will also conduct systematic reviews of its spending to improve internal efficiencies, as well as to reallocate financial resources in response to emerging or shifting priorities. The Agency's dependence on respendable revenues (approximately 10 percent of its total budget) will require that revenue management practices remain current, proactive and equitable from the user-pay perspective. Assets management To maintain the CFIA's response capacity to threats to the security of the food supply, as well as to support science-based inspection requirements, the Agency will carefully manage both its fixed assets base (such as laboratories) and its moveable assets to ensure they are up-to-date and in a constant state of readiness. Physical assets management will be improved by introducing a governance regime for capital investments and developing an assets management strategy for moveable assets, improving establishment, tracking, depreciation and disposal practices. Improvements to moveable assets management will need to be complemented by proactive life-cycle management practices and funding to renew the Agency's critical information technology and vehicle fleets. An additional challenge, given the CFIA's science-based regulatory mandate, will be to ensure that the Agency's scientific equipment assets base is maintained so that analyses may be conducted to the latest domestic and international standards. Human resource managementIn the modern labour market, competition in attracting and keeping the right talent is fierce. Changing demographics and the movement towards a knowledge-based economy will only increase the need for the CFIA to focus on internal succession planning and learning. Recognizing that one of Canada's great strengths is its linguistic duality, the Agency will develop an action plan to re-energize its Official Languages program. In addition, modernized human resources management will improve services, speed and flexibility within the system and build the Agency's capacity to measure human resource (HR) performance: Effective leadership Succession planning will encourage strong leadership, supported by training, to develop and maintain skills and competencies within the Agency. Leadership development will be reinforced at every level with a strong commitment to the management cadre. Key deliverables include the development of a succession planning process for senior managers and key scientific personnel, the establishment of vigorous performance agreements for executives, and continued implementation of the CFIA's management learning continuum, with particular focus on the development of the next generation of leaders. A productive workforce The CFIA's HR strategy for the next five years focuses on enhancing the Agency's overall productivity as measured by the Agency's performance management framework. The CFIA will use this information to evaluate and improve its image as an employer and to enhance its recruitment and retention strategies. Approximately 70 percent of the CFIA's workforce is in the scientific, professional, and technical fields. While the Agency has been successful in retaining these employees, with an average three-year retention rate of 86 percent, 25 percent of these critical personnel will be eligible for retirement by 2008 and will have to be replaced by increased recruitment efforts. To further promote retention, the CFIA will continue to improve Agency-wide internal communications, rewards and recognition programs. An enabling work environment The CFIA will continue to provide the necessary support, tools, systems and equipment to enable employees to deliver high-level service to Canadians while reaching their full career potential. The Agency will also continue to implement a values-based staffing system and CFIA-specific classification standards for scientific, professional and veterinary employees. Policies and programs that support flexible, efficient and effective human resource management practices will also be implemented, as well as a CFIA-wide integrated employment equity plan. In addition, the CFIA's official languages program and policy will be enhanced.
A sustainable workforce The CFIA's current and future viability will be dependent on its ability to build the skills and knowledge of agency employees. The CFIA will continue to integrate human resources planning with the CFIA's business planning to ensure that the right people are in place at the right time to deliver key services. The implementation of an Agency-wide learning strategy will provide a coordinated and strategic approach to learning. Effective consultation with bargaining agents will ensure modern, competitive and sustainable compensation. Information managementInformation management and information technology (IM/IT) are becoming an increasingly integral part of CFIA program delivery. The Agency's IM/IT infrastructure must continuously evolve to keep pace with demands and to provide agency employees with the necessary tools to deliver their mandate. The CFIA recognizes that governance of IM/IT is inseparable from overall business planning, and will ensure that IM/IT investments are aligned with the Agency's corporate priorities. The CFIA's top priority with respect to the management of information and supporting technology is to ensure that managers have the best possible IM/IT systems as a basis for effective decision making and efficient program delivery. To meet this objective the Agency will continue to upgrade systems and hardware and work to ensure that all CFIA work-sites are provided with their required IM/IT services and support. The CFIA will also develop a comprehensive business intelligence system to provide managers with the data they need to measure performance, identify trends, determine resource use and make informed decisions. The Agency is committed to providing inspectors with advanced support systems and tools that will increase the effectiveness and efficiency of inspection activities and provide managers with inspection information that is timely, accurate and performance-based. The CFIA will also provide laboratory specialists with support systems and tools that will strengthen the Agency's science capabilities and support increased requirements for information sharing with other science-based departments and agencies. As the CFIA works with other federal departments, provincial and territorial governments in many areas of shared jurisdiction, the Agency will develop and maintain appropriate IM/IT linkages to facilitate information exchange with partners. For example, the CFIA and the Canada Customs and Revenue Agency will continue to work together on integrated systems for the management of imported commodities. All federal departments and agencies are responding to demands from citizens and industry for seamless, simple to use, client-centred services from government. The CFIA will actively participate in Canada's Government On-Line initiative, with the goal of providing Canadians with integrated, single window access to agency information and services. For example, the CFIA will continue to work with Health Canada and other federal departments in developing the Canada Health Portal. The CFIA will improve service delivery by making more of its services electronically available to stakeholders, including consumers and industry users. The Agency will work toward providing more services such as registrations, permits and certifications on-line. The Agency currently provides a wide range of information on regulations, standards and other food safety-related activities, such as allergy alerts and food recall notices. Through improvements to its Web site and e-mail notification services the CFIA plans to enhance its capability to meet the evolving information needs of consumers and other stakeholders. Effective communication
Openness and transparency are basic communications principles for the Government of Canada. The CFIA remains fully committed to being open about its scientific processes, its programs and activities, its regulations and policies and the decision making behind them. The Agency will continue to publish material about its decisions, directions and plans, to maintain up-to-date information on the Web site, be accessible to the public, and respond quickly to requests for information. Through ongoing communication and consultation with consumers and other stakeholders the Agency will continue to maintain and heighten the public's confidence in Canada's regulatory system. Goal: Providing Sound Agency Management
2 Provincial Farm Income Forecast for 2002 and 2003, Farm Income and Program Analysis Section, Agriculture and Agri-Food Canada, November 2002. 3 Ibid. Table of Contents | Part I | Part II | Part III | Part IV |
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