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Organizational Readiness Office Approach: A Whole-of-Government Approach
The Organizational Readiness Office (ORO) was established in November 2000 to identify and address the strategic "people" issues critical to success of major service transformation initiatives such as GOL, Service Improvement, and HR Modernization. In order to remain current and effective, the ORO has redefined its mandate by taking a leadership role in providing a whole-of government focus on departmental change-management initiatives, aligned with other major GOC initiatives that impact the IT, IM and Service Delivery communities.
For more information on the ORO’s services, refer to:
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