Banking Colloquium 2005
Agenda
Wednesday October 19, 2005
Old City Hall
111 Sussex Drive, Ottawa
8:45 Continental breakfast
9:30 Welcoming remarks - Renée Jolicoeur, A/Assistant
Deputy Minister, PWGSC
9:35 Opening Address - David Marshall, Deputy Minister, PWGSC
10:00 Opening Plenary - Receiver General initiatives
10:45 Refreshment break
11:00 Second Plenary - Treasury Management in UK and USA
12:00 Lunch
13:00 Workshops (4)
14:30 Refreshment break
14:45 Third Plenary - Changing Landscaping in Credit Cards
15:45 Wrap-Up
Morning - Victoria Hall
Welcoming remarks
- Renée Jolicoeur
- A/Assistant Deputy Minister
- Accounting, Banking and Compensation Branch
- Public Works and Government Services Canada
Opening address
- David Marshall
- Deputy Minister
- Public Works and Government Services Canada
Opening plenary - Receiver General initiatives - Progress and plans
- Carol Armatage,
Director General, Banking and Cash Management Sector, Public Works and Government Services Canada
Second Plenary- Treasury Management in UK and USA
Panel:
- John Paveling, Director, Strategic Systems Management Directorate,
PWGSC
- Ian
Taylor, Treasury Accountant and Assistant Paymaster General,
HM Treasury, Government of the UK
- Rita
Bratcher, Director of the Revenue Collection Group, U.S. Treasury
Department
Lunch - served in rooms Fuller and Frieman/Guigues - (12:00)
Afternoon -4 concurrent sessions (13:00 to 14:30)
GROUP 1: Security Clearance for Government Bankings Services
Presenters:
- Peter Ferguson, Director, E-commerce Policy, Industry Canada
- Rachelle
Angus, Manager, Industrial Security Operations Division, PWGSC
Facilitator: Sylvie Godin, PWGSC
Description: This session will cover privacy and security
concerns related to the handling of personal information.
Mr. Ferguson will discuss the US Patriot Act and the impact on Canadians. Also,
he will draw a parallel with the issues and concerns under the Personal Information
Protection and Electronic Documents Act.
Ms. Angus will present the Industrial Security Program which administers the
security clearance and approval of suppliers to the Government of Canada and
abroad. She will discuss all areas of the security clearance process and what
can be done to improve the end-to-end process.
GROUP 2: Credit Cards Fraud
Presenters:
- Rolly MacDonald, VP- Security and Fraud, MasterCard Canada
- Luc
Lebel, Investigations Manager, Fraud Investigations Directorate,
PWGSC
Facilitator: Bernie Henry, PWGSC
Description: The presenters will provide an overview of the
risks associated with the use of credit cards from different perspectives, including
purchasers, merchants, and credit card issuers. They will highlight various
items that need to be addressed and a discussion on potential solutions will
follow.
GROUP 3: Single Window
Presenters:
- Ross
MacLeod, Director General, Operations and Processing, Service Canada
- Jacinthe Baril, Senior Director, Government Business Banking,
National Bank of Canada
Facilitator: Larry Smith, PWGSC
Description: Ms. Baril will provide an overview of their single-window
approach through which services are provided to their clientele. This is an
opportunity to see how the private sector responds to the changing demands of
an active client base.
The Government of Canada's recent budget announcement has identified a new
service delivery initiative to Canadians - Service Canada. Mr. MacLeod, a key
architect of this new organization will explain Service Canada's role and how
they will transform the way government delivers services. This new citizen-centered
approach will provide one-stop, easy access to federal programs and services
across multiple channels (such as in person over the counter, on-line via WEB
access, mail and telephone services)
GROUP 4: Misdirected payments
Presenters:
- Steve
McLaughlin, Director, Payment Products and Services Directorate,
PWGSC
- Paul
Wagonner, Director, Global Deposits and Payments - Sales Canadian
Imperial Bank of Commerce
Facilitator: Andrew Meldrum, PWGSC
Description: To review the administration of misdirected direct
deposits (MDDs). The Receiver General (RG) obtains direct deposit services through
an agreement with Canadian financial institutions (FIs). At present, both the
RG and the FI’s are concerned with the increasing costs associated with
MDDs. Costs are increasing both in the form of losses from unrecoverable MDDs
and in the efforts to recover those deposits that have been misdirected. In
light of rising costs, a review of the current administration of MDDs is required.
Victoria Hall (14:45pm)
Third Plenary - Changing Landscaping in Credit Cards
Participants:
- Nicolas
Krischanowsky, Director Ministry of Finance, Provincial Treasury
Banking/Cash Management Branch, Government of British Columbia
- Mark Boot, Vice-President, product Development & Management
, Bank of Nova Scotia
Moderator: Carol Armatage, PWGSC
Wrap-up: Carol Armatage
Note that the presentations are available on the website. It is
the responsibility of each participant to print and bring their own copies.
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