Frequently Asked Questions

Canadian police certificate/fingerprinting services
Crimes related to Internet (virus, «hackers», etc.)
Child pornography

How do I go about obtaining a Canadian police certificate/fingerprinting services?

In the Montreal area, please contact your local police service or any private company offering this service. Look in your phone book for the names and phone numbers of such companies in your area.

Residents of Quebec living outside the Montreal area may go to the nearest RCMP office. Click here for the list of RCMP regional offices. Please phone before going to a detachment because an appointment may be required. Applicants are required to produce two pieces of identification, including one photo ID, e.g. valid driver's licence, health insurance card, passport or birth certificate. The processing fee is 25.00$CAN (cash only).

To obtain a police certificate outside Canada, contact the nearest police force which offers fingerprinting services. Canadian embassies and consulates may not have adequate resources or facilities to provide this service.

While surfing the Net I stumbled upon Web sites featuring hate propaganda and pyramid schemes. I often receive e-mails to that effect. Furthermore, I have recently had problems with a hacker who was sending viruses to my computer. Can you do something about this?

In Quebec, RCMP computer crime investigators focus exclusively on so-called "pure" criminal activities conducted at the national and international levels: unauthorized access to computer systems, digital data tampering, possession of material and passwords used to commit computer crime, etc.

Crimes committed via the Internet are usually under the Criminal Code of Canada. The RCMP considers that criminal activities conducted via the Internet are in fact traditional crimes that are committed through the use of an electronic communication device, and that investigations in such cases are the responsibility of municipal police departments. You should therefore file a complaint with your local police service.

Remember that it is essential to buy an effective virus-protection software and to upgrade it on a regular basis. You may also make notes on the persons who send viruses to your computer and notify your Internet access provider.

Also, Cybertip.ca handles tips from individuals reporting the online sexual exploitation of children. Please contact Cybertip.ca if you have information regarding incidents of child pornography, luring, child sex-tourism, or child prostitution. The information you provide is made available to law enforcement for investigation and review.