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Question
New information that I know should be updated on the Web site isn't. I've seen the new Web pages on a colleague's PC, but not on mine. What should I do?

Answer
Are you sure you are viewing the latest version of a Web page or its images? Images and Web pages are "cached" or stored in a temporary directory on your local personal computer (PC) so they don't have to be downloaded for every visit. On the Compensation Sector Web site, documents and images are usually replaced with files that have the same name as the original in order to keep existing link structures intact, preventing "404 - file not found errors." Based on the settings that you have chosen for your local history it can take a very a long time before your browser checks for new versions. There are three ways to force refreshes of Web pages: (1) To force a refresh of a Web page, locate the refresh (IE) or reload (NS) button in the browser toolbar and click on it. The refresh/reload button looks like a pair of curved arrows (IE) or a single curved arrow (NS). (2) If a simple refresh/reload click does not work, you can also try depressing the "shift" key while clicking the refresh/reload button. (3) Use the "Tools > Internet Options... > General" (IE) or "Edit > Preferences... > Advanced > Cache" (NS) to view and change your browser's settings, and to clear history files and caches (temporary files), then try the refresh/reload button again. IE refers to Microsoft's Internet Explorer NS refers to Netscape

Publication Date
Start		2004 06 09
End

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	Last Updated : 2006-12-10	Important Notices