FAQ

To find a FAQ, choose a category then click on "Find". Once you have the results of a category, you may further restrict the number of FAQs returned by choosing a sub-category if one is available.

1	Category:  Canada Savings Bonds
	How can I find out what my total savings bonds contributions are right now?
2	Category:  Compensation Advisor
	Where can I find the electronic version of the "Compensation FOCUS", the compensation community news magazine?
3	Category:  Compensation Advisor
	I believe that the information in a manual is incorrect. How do I advise PWGSC?
4	Category:  Compensation Advisor
	Sub-category:  Question of the Month
	Why is the cheque not made to the estate of the late when the title (TTL) was entered before?
5	Category:  FAQ
	Where can I find the regional frequently asked questions ?
6	Category:  FAQ
	Where can I find other FAQs on the Compensation Sector Web site?
7	Category:  FAQ
	Can I suggest a FAQ?
8	Category:  Forms
	What form do I use if I want to use my registered retirement savings plan (RRSP) to pay off my election?
9	Category:  Forms
	I would like to order, for our office, a number of hard copy (paper) forms that PWGSC publishes. Who should I contact?
10	Category:  Mailing List
	How do I change my subscription to a mailing list?
11	Category:  Miscellaneous
	Where can I find a complete list of Government of Canada departments and agencies?
12	Category:  Pension Benefits
	How do I find out exactly what I would be entitled to from the Canada Pension Plan?
13	Category:  Pension Benefits
	Can someone formerly employed in the federal summer student employment program buy back any of that time as pensionable service?
14	Category:  Pension Benefits
	I am interested in electing to purchase prior pensionable service. What do I do?
15	Category:  Pensioners
	I would like to have my superannuation benefits deposited directly to my new bank account. It is currently deposited to another bank. Please advise how I may proceed with making these arrangements?
16	Category:  Pensioners
	My father died recently and was receiving a pension from you. What is the procedure that I must follow?
17	Category:  Public Service Employee
	I am retired and I would like to add my spouse to the dental insurance policy. Is this possible?
18	Category:  Public Service Employee
	How do I contribute to the Government of Canada Workplace Charitable Campaign (GCWCC)?
19	Category:  Public Service Employee
	How do I calculate my retirement income?
20	Category:  Public Service Employee
	I am trying to find the forms that I must complete for maternity leave.
21	Category:  Public Service Employee
	How do I purchase Canada Savings Bonds?
22	Category:  Public Service Employee
	What is the coverage for medication?
23	Category:  Retirement
	I would like to calculate my net salary assuming a four-day or a three-day work week under the pre-retirement transition leave program.
24	Category:  Superannuation
	Where can I find information about the Public Service Superannuation Plan?
25	Category:  Training
	Sub-category:  Courses
	Can I get credit for previous training?
26	Category:  Training
	Sub-category:  Courses
	Where can I find a list and a description of the courses?
27	Category:  Training
	Sub-category:  Courses
	Is parking available at the different regional training centres?
28	Category:  Training
	Sub-category:  Courses
	How long will it take to complete the National Compensation Advisor Training Program?
29	Category:  Training
	Sub-category:  Courses
	Can I complete the on-line training at home?
30	Category:  Training
	Sub-category:  Courses
	Where are the regional training centres located?
31	Category:  Training
	Sub-category:  Courses
	How can I keep track of the courses I have completed and/or my results?
32	Category:  Training
	Sub-category:  Courses
	Are all PWGSC modules mandatory?
33	Category:  Training
	Sub-category:  Evaluation
	I'm unhappy with the comments the instructor wrote on my course result form. What can I do?
34	Category:  Training
	Sub-category:  Evaluation
	Do I have to repeat a course if I do not meet the training objectives?
35	Category:  Training
	Sub-category:  Evaluation
	How will transfer of knowledge be measured?
36	Category:  Training
	I recently completed the on-line PA-38 "Orientation Course for Compensation Advisors". When will I receive my certificate of completion?
37	Category:  Training
	Sub-category:  Registration and Cancellation
	What do I do if the course I need is full?
38	Category:  Training
	Sub-category:  Registration and Cancellation
	I am registered for a course but I haven't received any confirmation of seat allocation. What should I do?
39	Category:  Training
	Sub-category:  Registration and Cancellation
	I sent a training application a few months ago but have changed department since then. What should I do?
40	Category:  Training
	Sub-category:  Registration and Cancellation
	I have received a confirmation of seat allocation for one of the courses I have registered for but I won't be able to attend on these dates. Do I have to send another training application for that course?
41	Category:  Training
	Sub-category:  Registration and Cancellation
	Where can I find the course calendar?
42	Category:  Training
	Sub-category:  Registration and Cancellation
	Who can register for compensation courses ?
43	Category:  Training
	Sub-category:  Registration and Cancellation
	How do I register for a course?
44	Category:  Training
	Sub-category:  Registration and Cancellation
	How will I know that my seat is reserved for the course and dates I have selected?
45	Category:  Web site
	How do I let you know that there is an error on your Web site?
46	Category:  Web site
	Why do some Web pages take a long time to load?
47	Category:  Web site
	Why do links seem to change colour?
48	Category:  Web site
	Can I copy text from a Web page into a word processing program?
49	Category:  Web site
	Your Web site seems slow, why?
50	Category:  Web site
	Can I make Web pages load faster?
51	Category:  Web site
	How can I make search engines work better and give more accurate results?
52	Category:  Web site
	Can I save Web pages I like?
53	Category:  Web site
	New information that I know should be updated on the Web site isn't. I've seen the new Web pages on a colleague's PC, but not on mine. What should I do?
54	Category:  Web site
	Can I print Web pages?
55	Category:  Web site
	How do I change the size of the text on my screen?