Recovery offices for Employment Insurance (EI) overpayments
If you need information concerning your notice of debt or statement of account or if you are not able to repay your overpayment in one settlement, please contact a recovery agent in your region.
Select your recovery office according to the province where you live:
Alberta, British Columbia, Manitoba, New Brunswick & Prince Edward Island, Newfoundland & Labrador, Nova Scotia, Ontario — Belleville unit or London unit, Québec and Saskatchewan.
However, if you need details concerning your overpayment and/or the penalty imposed, you need to call our telephone information service at 1 800 206-7218, from 8:30 am to 4:30 pm or go to your Service Canada Centre.
Alberta Toll-free number: 1 800 853-8067 — Local number: 780 495-2050 topBritish Columbia Toll-free number: 1 800 661-5991 — Local number: 604 661-5780 topManitoba Toll-free number: 1 800 704-8410 — Local number: 204 984-2424 topNew Brunswick & Prince Edward Island Toll-free number: 1 800 220-8582 topNewfoundland & Labrador Toll-free number: 1 800 565-1579 — Local number: 709 772-4706 topNova Scotia Toll-free number: 1 800 251-1956 — Local number: 902 426-6614 topFor all residents East of Ontario : Barrie, Belleville, Cornwall, Kenora, Kingston, Newmarket, North Bay, Orillia, Oshawa, Ottawa, Owen Sound, Pembroke, Peterborough, Richmond Hill, Sault Ste Marie, Scaborough, Sudbury, Timmins, Toronto Centre, Toronto East, Toronto Metro, Toronto North and Thunder Bay. Service Canada Centre Toll-free number: 1 888 899-6992 Ontario — London Unit For all residents West of Ontario : Brampton, Brantford, Chatham, Etobicoke, Guelph, Hamilton, High Park, Kitchener, London, Mississauga, Niagara Falls, Parkdale, Sarnia, St. Catharines, Toronto South, Welland, Weston and Windsor. Service Canada Centre Toll-free number: 1 888 899-6992 Québec Toll-free number: 1 800 456-6640 — Local number: 514 522-4277 topSaskatchewan Toll-free number: 1 877 855-3571 — Local number: 306 780-8371 |