Title: National Telehealth Coordinators Workshop 2002 October 1-2, 2002, Sheraton Wall Centre, Vancouver, British Columbia
Investigator Name: Dr. Jocelyne Picot, lead applicant on behalf
of the Canadian Society of Telehealth (CST)
Education Committee
Project Completion Date: December 2002
Research Category: Workshop
Institution: Atlantic Health Sciences Corporation
Project Number: 6795-15-2001/4430009
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(94K)
Summary
The 2002 National Telehealth Coordinators Workshop was held at
the Sheraton Wall Centre in Vancouver, October 1-2, 2002. Sixty
telehealth coordinators, representing all regions of the country,
were invited to participate. The focus of activities over the two-day
workshop was to assemble guidelines and tools to assist in decision
making, promote best practices and improve consistency and efficiency
of telehealth service delivery. In each of six subject areas, the
following information was collected:
- Best Practices/Guidelines - common approaches and successes
- Lessons Learned - what didn't work and why
- Common Processes for Developing Policy/Guidelines
- Implications for a National Approach
- Outstanding Issues/Constraints
- Action Items/Next Steps
The report summarizes the recommendations developed by the workshop
participants in the areas of telehealth consent; patient registration,
documentation and records; job descriptions, roles and responsibilities;
telehealth awareness and evaluation; telehealth training; and interoperability
issues. Full documentation of the proceedings and a summary of
action items generated from the recommendations can be found in
the appendices of the final report.
In addition to the recommendations for guidelines in each of the
subject areas, there were several key concluding messages arising
from the 2002 National Telehealth Coordinators Workshop. These
included the need for more information/input in specific priority
areas; the need for more information exchange among telehealth
programs/projects; the need for greater networking opportunities
among Telehealth Coordinators; the need for a 'voice' representing
the Telehealth Coordinators; and the need for some clear paths
to escalate issues and action items. To maintain the activity and
momentum of the Telehealth Coordinator group, the following initiatives
were suggested and should be considered/evaluated for their merits
and feasibility:
- The development of a formal Telehealth Coordinators group within
the Canadian Society of Telehealth (CST)
- Creation of Special Interest or Working Groups
- Website and other technologies to facilitate networking between
Coordinators
- Participation of Telehealth Coordinators in relevant subgroups
of other Professional organizations (i.e.; Canadian Nurses Association
(CNA))
- Future Telehealth Coordinator Workshops
The views expressed herein do not
necessarily represent the views of Health Canada
In addition to the above summary, the full report can be accessed
in the following ways:
- The print version of the full report can be obtained in the
language of submission from the Health Canada Library through
inter-library loan.
- An electronic version of the report in the language of submission is available upon request from Health Canada by contacting the Research Management and Dissemination Division.
This research has been conducted with a financial contribution
from Health Canada's Health Policy Research Program. For permission
to reproduce all or part of the research report, please contact
the Principal Investigator directly at the following address: jpicot@infotelmed.ca.
The Health Policy Research Program (HPRP)
funds research that provides an evidence base for health Canada's
policy decisions. The HPRP is
a strategic and targeted program with a broad socio-economic orientation
and connections to national and international endeavours. The research
can be primary, secondary or synthesis research, a one-time contribution
to a developing research endeavour, or a workshop, seminar or conference.
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