Roles and Responsibilities

Each key player must understand his/her role and responsibilities to provide and receive effective training. Please select your status from the list below to acknowledge your role and responsibilities as well as those of other key players.

• Learners
• Supervisors
• Regional Training Groups

As a learner, you are the training recipient and are responsible for

1. Preparing your individual training plan and, when applicable, your learning contract with your supervisor's assistance;
2. Meeting the prerequisites;
3. Obtaining approval from your supervisor to participate in any learning activity i.e. classroom, on-line or self-paced training and advising him as soon as possible if you become unable to participate in a learning activity for which you where registered;
4. Applying for the courses by completing the formal training application;
5. Sending confirmation of attendance to the appropriate Public Works and Government Services Canada (PWGSC) Regional Training Group;
6. Completing the assignments i.e. the self-paced modules, on-the-job assignments and evaluations within the required time frames;
7. Seeking clarification from your supervisor as required during the above process;
8. Participating in the various training activities.

Supervisors

Supervisors provide support to their employees before, after and sometimes during the learning activities provided by Public Works and Government Services Canada (PWGSC).

Supervisors are also responsible for:

1. Participating in the development of the learner's training plan and, when applicable, the learning contract;
2. Ensuring that learners meet the prerequisites;
3. Providing sufficient time for the learners to complete the different modules;
4. Supervising the learners' progress through the self-paced modules;
5. Supervising the learners' progress during on-the-job training assignments;
6. Providing or serving as a mentor/coach throughout the learning period;
7. Providing work assignments that complement the training program and ensuring the learner gets sufficient practice to reinforce the training;
8. Forwarding the results of the self-paced modules to the relevant PWGSC Regional Training Group for record keeping;
9. Consulting with the relevant PWGSC Regional Training Group for clarification with regards to course outlines and content during the learners training period as required;
10. Following up on recommendations by the relevant PWGSC Regional Training Group;
11. Identifying weaknesses and recommending further additional unique or customized training if required;
12. Forwarding to the relevant PWGSC Regional Training Group the learners course cancellations in accordance with the registration and cancellation policy.

Regional Training Groups

There are six Public Works and Government Services Canada (PWGSC) regional training centres across Canada:

• Halifax, Nova Scotia
• Montréal, Quebec
• Ottawa, Ontario
• Toronto, Ontario
• Edmonton, Alberta.
• Vancouver, British-Columbia.

Training is also offered, on demand, from two sites other than the Regional Training Centres (St-John's, Newfoundland and Labrador and Winnipeg, Manitoba).

The regional training groups are responsible for:

1. Providing classrooms and equipment when delivering training in one of the eight PWGSC sites and training material at all times;
2. Scheduling courses;
3. Publishing course schedules at least once a year and registering learners after the receipt of a fully completed application form;
4. Sending joining instructions to learners;
5. Preparing instructors to animate the courses;
6. Maintaining training records for the current fiscal year;
7. Evaluating their instructors;
8. Participating in the revision of existing courses and development of new courses;
9. Participating in the analysis of clients' training needs;
10. Providing assistance or facilities to disabled persons;
11. Maintaining distribution/contact lists;
12. Providing custom designed courses, on a cost recovery basis, if time and resources are available;
13. Providing on-site services where feasible;
14. Evaluating the learner's progress and providing feedback to learners and supervisors.