Dec 11-13 Certification Part I Toronto, Ontario, CanadaContact:The Ontario Service Safety Alliance (OSSA)4950 Yonge Street, Suite 1500The Madison CentreToronto, OntarioM2N 6K1 Tel: 416 250 9111 Fax: 416 250 9500 E-mail : mpontes@ossa.com Web : http://www.ossa.com