Service Delivery Plan
Minister of Public Works and Government Services Canada
2000
ISBN: 0-662-28519-0
Cat. No.:H34-105/2000-3-1E
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(1 MB)
Our Mission is to help the
people of Canada maintain and improve their health. Health
Canada
Table of Contents
About this Handbook
Purpose
Using
this Handbook
Introduction
Establish Your Management
Structure
Establish the Goals and
Objectives of Your Home and Community Care Program
Design the Services
that Meet the Needs
Prioritize
the Needs
Conduct
Research into Services that Other Communities Provide
Put
In Place the Essential Services
Other Home
and Community Care Services
Plan the Resources You Will
Need For The Program
Identify
Your Human Resource (Staff) Needs
Plan Your
Budget
Summary Checklist
Appendices
3. Planning
(49 KB)
Capital Plan (3B)
Training
Plan (3C)
- Develop Community Evaluation Questions
What Evaluation Questions Does Your Community Need to Ask
to:
~ Determine How Well Your Program Is Working
~ What Changes Would Make Your Program Better
- Review Results with Community Leadership
- Hold Community Meeting
- Send to Regional Review Process
NO
- Refer to Handbook 2 for Options
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