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Last updated: 2006-11-07


Section E – Chapter 2

Library Books

Table of Contents

What is it?  to top of page

Library Books is a service accessible to recognized public libraries, university libraries, or other libraries maintained by non-profit organizations or associations and which are for public use in Canada. It is available for eligible library books that are mailed by a library to its patrons or to a borrowing library for use by their patrons.

NOTE: Authorization will not be given for books exchanged between libraries and their patrons, when the library is operated as a commercial enterprise or when the library restricts its membership to a specific group of patrons.

The books must consist wholly of reading matter and contain no advertising or administrative material other than incidental notification of books.

Library Books shipments must be transmitted in appropriate packaging provided by the shipper, and must bear a complete address, including the correct postal code.

For approval by Canada Post to ship books at Library Books prices, a library must complete a Library Books Service Application Form, which is available on the Canadian Library Association (CLA) website at www.cla.ca/EOE_SCE_Prod/index.htm. Libraries must complete the application form and return it directly to the Canadian Library Association (details can be found on the form). Authorization of the application form provides access to the Library Books prices, and Canada Post’s Electronic Shipping Tools. All libraries using Library Books prices will need to have registered through the CLA website and will be required to use Electronic Shipping Tools effective January 15, 2007.

Library Books may consist of:

  • packets containing books only
  • parcels containing books only

Unacceptable Items  to top of page

Tapes and videos are not acceptable under this service.

Enclosures  to top of page

A Library Books Barcoded Return Label may be enclosed in the Library Books shipment. Each Library Books shipment must contain only one return label.

Size and Weight  to top of page

CATEGORY LENGTH WIDTH HEIGHT WEIGHT
Packets and Parcels max. No dimension may exceed 1 m. Length + Girth must not exceed 2 m. 5 kg
min. 100 mm 70 mm 1 mm

Volumetric Weight  to top of page

Not applicable.

Payment Options  to top of page

Proofs of Payment

The following proofs of payment are acceptable for Library Books items. Some restrictions or conditions may apply.

  • Meter impression*
  • Postal indicia (shipment must be accompanied by a Bulk Manifest except when using Electronic Shipping Tools (online version))
  • Postage stamp*

*Customers using the Library Books Shipping Tools version of Electronic Shipping Tools may use a postage meter or postage stamps (preaffixed, or affixed at a post office upon payment of the postage amount indicated on the shipping label).

Methods of Payment

The following methods of payment are acceptable for Library Books items. Some restrictions or conditions may apply.

  • Account (Shipping and Delivery contract Customers only)
  • Business/certified cheque
  • Cash
  • Credit card (where available)
  • Debit card (where available)
  • Money Order
  • Postage Meter
  • Traveller’s cheque

For more information, Go to Section B – Chapter 5, Paying for a Mailing.

Service Standards  to top of page

DELIVERY ZONE SERVICE STANDARD
Local 2 days
Regional 3 to 5 days between major urban centres
National 4 to 9 days between major urban centres

These service standards are not guaranteed. Service standards are estimates of how long it will take for the mail to be delivered.

For more details, Go to Section F, Service Standards.

Features  to top of page

A feature is provided automatically as part of the basic service.

Delivery Confirmation (Tracking)
Return postage paid
Redirection
Return to Sender

Delivery Confirmation (Tracking)

This option provides positive confirmation that the item arrived at its destination. Upon delivery, or attempted delivery, the item ID (identification) number is scanned and the date captured. The information is usually available by noon the next business day following delivery via an automated phone response system by calling 1 888 550-6333 or via the Internet.

Return postage paid

The price of Library Books includes return postage. No postage is required on the return shipment, provided a Library Books Barcoded Return Label is used. Each Library Books shipment must contain only one return label and the label must be used for the return of the original shipment.

Redirection

Library Books will be redirected, within Canada only, for a fee payable by the addressee, if the addressee has a Change of Address Notification on file.

Return to Sender

Library Books that cannot be delivered or redirected will be returned to sender at no additional charge.

Options  to top of page

An option is a service enhancement which is not provided automatically as part of the basic service.

NOTE: Coverage for loss or damage is not included or available for purchase.

Labels and Documentation Required  to top of page

Effective January 15, 2007, all labels (shipping labels and return labels) will need to be produced by the Library Books Shipping Tool or Electronic Shipping Tools (EST). Failure to do so will result in the application of full tariff parcel prices.

Addressing  to top of page

All items must bear a complete address including a correct postal code. Go to Section B – Chapter 3, Addressing.

All Library Books shipments must bear a Canadian return address.

Deposit of Library Books  to top of page

  • at a postal outlet
  • at a processing plant
  • in a street letter box when using the online version of Electronic Shipping Tools (EST) and paying by credit card, or when postage is preaffixed to the item (or label).

General Terms and Conditions  to top of page

Go to General Terms and Conditions that apply to Regular Parcel.


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