SUMMARY OF CHANGES EFFECTIVE JANUARY 15, 2007
Transaction Mail and Direct Marketing Services | Parcels
Transaction Mail and Direct Marketing Services
Price and service changes are summarized for the following affected services. Click on the service name for details:
Frequently Asked Questions on these changes are available. Click here.
Domestic Lettermail
Domestic Lettermail Price Change
The basic domestic letter price (0 - 30g) will increased by one cent, from $0.51 to $0.52 on January 15, 2007, based on the Price Cap Formula.
Registered Mail Price Change
Effective January 15, 2007, Registered Mail is proposed to increase by forty-five cents ($0.45), from $6.50 to $6.95.
For January 15, 2007, Domestic Lettermail price changes see the Lettermail 2007 Price Sheet.
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USA and International Letter-post
USA Letter-post and International Letter-post Price Changes
The price increase for Standard USA Letter-post for Items weighing up to 30 grams is proposed to increase from $0.89 to $0.93.
The price increase for Standard International Letter-post for Items weighing up to 30 grams is proposed to increase from $1.49 to $1.55.
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Addressed Admail Summary of Changes
There will be a price increase to Addressed Admail effective January 15, 2007. See the Addressed Admail 2007 Price Sheet for details.
Click here for the 2007 version of the Addressed Admail Customer Guide.
Addressed Admail Reduction in Container Fill Requirements
In our continued commitment to reduce processing costs and increase efficiency, we are reducing the minimum fill requirement for presorted hard-sided containers from 70% to 50% for Level 1 - Delivery Facility (DF) and Level 4 - Forward Consolidation Point (FCP). This will apply:
=> When there is only one presorted container for either a DF or FCP; or
=> To the last presorted container for either a DF or FCP.
SERP software vendors have been provided with the updated Technical Specifications and customers who use SERP software will receive the updates in time for the effective date of January 15, 2007.
Brick Piling of Addressed Admail
Effective January 15, 2007, customers must use the Brick Piling Module of the SERP presort software in order to submit brick piled mailings. Customers can only brick pile to Level 1 (Delivery Facility) and Level 2 (City). Brick piling to Level 3 (DCF) and Level 4 (FCP) is permitted in exceptional cases and only on approval from Canada Post. In either case, the Brick Piling Module of the SERP presort software must be used.
Machine Read Rates and Certification Process for Addressed Admail
Properly prepared Machineable mail qualifies for an "incentive" price when it can be processed through our automated mail processing equipment, which reduces extra handling costs. This is measured through machine read rates that must meet or surpass established machine read rate acceptance levels (readability targets). The target read rates of 90% or greater for Short and Long (S/L) items, and 80% or greater for Oversize (O/S) items remain unchanged; however, as of January 15, 2007, pricing for mailings that fail the read rate acceptance levels will be applied as follows:
| ...greater than 90% for S/L and greater than 80% for O/S |
...no price adjustment |
| ...less than 90% for S/L and less than 80% for O/S |
...10¢ per item surcharge will apply to the difference between the target read rate and the actual read rate.** |
* as measured by our automated equipment
** Example: 1,000 pcs O/S with actual read rate of 60% = (80-60)% X 1,000 pcs X 10¢/pc = $20.00
"Certification" will no longer apply, however in order to ensure items achieve the required read rate, customers are strongly encouraged to provide representative samples of the mailing for testing as specified in the Addressed Admail Customer Guide in the section 3.2.1 entitled Machine Readability Requirements and Evaluation of Samples.
The Machineable mail will be run on the mechanized equipment and the read rate captured for both S/L and O/S for all machineable products. The read rate is captured and used to determine the adjustment, if applicable, to the customers mailing. In the event of an adjustment, a description will appear on the adjustment invoice sent to customers.
In order to help our customers achieve the established read rate targets for their Machineable Mail, Canada Post will continue to offer an evaluation service for their mail samples. Customers should submit a sample of 200 items identical to those that will be deposited as Machineable Mail. Customers are strongly encouraged to use this service, since they will be able to correct any problems with their items before mailing and avoid price adjustments and/or surcharges. Mail samples should be sent to:
Canada Post Mail Standards and Testing
Process Innovation and Equipment
2701 Riverside Dr Suite N0550
OTTAWA ON K1A 0B1 |
The Customer will be advised of the read rate and any deficiencies that require corrective action before depositing their mail with Canada Post.
For more information on Machineable Addressed Admail visit
www.canadapost.ca/postalstandards
Addressed Admail Surcharges Price Structure
In order for customers to access our work sharing incentives and benefit from consistent quality service, they are required to prepare their mailings as outlined in their Customer Guide(s) and associated specification documents. As per the Addressed Admail Customer Guide, General Terms and Conditions "Criteria for Qualification", items determined not to be compliant may be subject to a surcharge. Effective January 15, 2007, there will be a change to the surcharge price structure to align it across all services and make it easier to understand. The new price structure will include changes to the machine read rate acceptance level for incentive rate services where machine processing applies. Click here for details on the new surcharge price structure.
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Business Reply Mail / International Business Reply Mail Summary of Changes
There will be a price increase to Business Reply Mail (BRM) and International Business Reply Mail (IBRM) effective January 15, 2007. See the Business Reply Mail 2007 Price Sheet for details.
Click here for the 2007 version of the Business Reply Mail Customer Guide.
Business Reply Mail and International Business Reply Mail Product Specification Changes
Bar codes for Business Reply Mail
It is important to note that as of July 1, 2007, in order to improve processing efficiency, all Business Reply Mail and International Business Reply Mail items will be required to use the 4-state bar code instead of the 93 symbology bar code. The 4-state bar code is a height-modulated bar code used in high speed sorting machines and has been available to customers since 2004 with the introduction of the Business Reply Mail Artwork Online Tool. All Business Reply Mail and International Business Reply Mail cards and envelopes not bearing the 4-state bar code after July 1, 2007, will be considered not to specification and prices will be adjusted according to the surcharges in effect at that time.
A sample of a 4-state bar code:
A sample of the 93 symbology bar code containing the same data:
More Space for Business Reply Mail
More space is available within the customer control zone on the Business Reply Mail artwork. This provides customer with more space for their design and creative needs.
Illustration identifying Customer controlled area, as per the 2007 Business Reply Mail Customer Guide
New! Business Reply Mail Plastic Commercial Envelope
Canada Post has introduced specifications for approved BRM plastic commercial envelopes to give Domestic BRM customers and their recipients greater flexibility. These envelopes provide you options for receiving paper contents and other items - such as Ink Jet cartridges or film - as part of your mail response from recipients.
How the process works:
- Obtain a copy of the Canada Post-approved Business Reply Mail plastic commercial envelope manufacturing specifications by clicking here.
- Select a supplier, who can produce the plastic commercial envelopes that meet the Canada Post-approved manufacturing specifications.
- Submit physical samples to Canada Post's Mail Standards and Testing Group to ensure the plastic commercial envelopes and intended contents qualify for the Domestic Business Reply Mail service.
For more information, see section 3 in the 2007 Business Reply Mail Customer Guide.
Business Reply Mail Surcharges Price Structure
In order for customers to access our work sharing incentives and benefit from consistent quality service, they are required to prepare their mailings as outlined in their Customer Guide(s) and associated specification documents. As per the Business Reply Mail Customer Guide, General Terms and Conditions "Criteria for Qualification", items determined not to be compliant may be subject to a surcharge. Effective January 15, 2007, there will be a change to the surcharge price structure to align it across all services and make it easier to understand. The new price structure will include changes to the machine read rate acceptance level for incentive rate services where machine processing applies. Click here for details on the new surcharge price structure.
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Catalogue Mail Summary of Changes
There will be a price increase to Catalogue Mail effective January 15, 2007. See the Catalogue Mail 2007 Price Sheet for details.
Click here for the 2007 version of the Catalogue Mail Customer Guide.
Catalogue Mail Product Specification Changes
To increase the flexibility of the Catalogue Mail services, the following will become effective January 15, 2007 and are reflected in the Catalogue Mail 2007 Customer Guide to permit dual return addresses and enclosures and attachments on sealed Catalogue Mail items.
Permit Dual Return Addresses (Section 2.2.1.1 of the Catalogue Mail Customer Guide)
If a return address is used, it must be Canadian.
Dual return addresses are acceptable on Catalogue Mail items as long as there is one Canadian return address. However, if the Return to Sender or Address Correction service option is requested, there must be only one return address showing and it must be Canadian.
The return address may vary, provided that either the physical return address or the name of the person or business to which items are returned remains constant on each item.
Enclosures and Inserts (Section 2.1.2 of the Catalogue Mail Customer Guide)
For unsealed Catalogue Mail items, inserts are permitted only if securely bound to the catalogue. Inserts are defined as a paper or card securely bound to the catalogue.
The following may be enclosed with or attached to an item of Catalogue Mail without payment of additional postage, other than for the additional weight of the enclosure (if applicable):
- A Business Reply Mail item (card or envelope) provided the Customer has entered into an appropriate Agreement with Canada Post for Business Reply Mail. The Business Reply Mail item must be folded inside or inserted in the Catalogue Mail item in order to cover the Business Reply Mail design elements, including the indicia, and the specific Business Reply Mail address. This will avoid confusion and ensure efficient induction, processing and delivery of the Catalogue Mail item.
The Business Reply Mail addressing information must be printed on the uncoated (non-glossy, matte) side of the paper stock and must meet all requirements as stated in the Canada Post Agreement for Business Reply Mail.;
- a return card, envelope or wrapper, with or without return postage; or
- a coin enclosed for the purpose of prepaying the return postage for a reply. The RETURN POSTAGE GUARANTEED postal indicia must appear on the cover of the item so that it may be returned if it cannot be delivered or redirected. The customer will be charged the applicable Return to Sender price for each item returned.
Note: It is the customer's responsibility to confirm the eligibility of an enclosure and/or attachment with a Canada Post representative prior to mailing.
Lettermail Enclosed
An item of mail that does not meet the requirements of Catalogue Mail but meets the requirements of Lettermail may be enclosed with, or attached to, an item of Catalogue Mail. In such cases, the applicable postage would be the combined price of Catalogue Mail and Lettermail and would be paid by the application of a Catalogue Mail postal indicia to the outside of each Catalogue Mail item.
Notes:
- When using an Catalogue Mail postal indicia, a separate Order (Statement of Mailing) for the Lettermail portion must accompany the mailing in addition to the Order (Statement of Mailing) for the Catalogue Mail portion.
- Catalogue Mail items with Lettermail enclosures are processed as Catalogue Mail. Catalogue Mail service standards apply and undeliverable items are recycled unless the Return to Sender or Address Correction service option has been requested.
- It is the Customer's responsibility to confirm the eligibility of an enclosure and/or attachment with a Canada Post Representative prior to mailing.
Catalogue Mail Surcharges Price Structure
In order for customers to access our work sharing incentives and benefit from consistent quality service, they are required to prepare their mailings as outlined in their Customer Guide(s) and associated specification documents. As per the Catalogue Mail Customer Guide, General Terms and Conditions "Criteria for Qualification", items determined not to be compliant may be subject to a surcharge. Effective January 15, 2007, there will be a change to the surcharge price structure to align it across all services and make it easier to understand. The new price structure will include changes to the machine read rate acceptance level for incentive rate services where machine processing applies. Click here for details on the new surcharge price structure.
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Incentive Lettermail Summary of Changes
There will be a price increase to Incentive Lettermail effective January 15, 2007. See the Lettermail 2007 Price Sheet for details.
Click here for the 2007 version of the Incentive Lettermail Customer Guide.
Incentive Lettermail Specification Changes
As outlined in the above 2007 Price Sheet, the "up to 50g" weight band is being separated into two levels. There will be no price increase to Incentive Lettermail items weighing up to 30 grams! Please note that to ensure the appropriate price is paid, it is important that customers input the correct weight category when they prepare their Order using Electronic Shipping Tools (EST).
Machine Read Rates and Certification Process for Incentive Lettermail
Properly prepared Machineable mail qualifies for an "incentive" price when it can be processed through our automated mail processing equipment, which reduces extra handling costs. This is measured through machine read rates that must meet or surpass established machine read rate acceptance levels (readability targets). The current process requires customers to become certified (pass testing) to access these prices, and provides a "cure period" when individual mailings fail to meet the required read rate acceptance levels. As of January 15, 2007, minimum machine read rate acceptance levels will be established, certification (testing) will be optional and the cure period will be eliminated. The target read rates of 95% for Short and Long (S/L) items, and 85% for Oversize (O/S) items will still apply; however the new minimum levels will be established at 80% for S/L and 70% for O/S. Pricing for mailings that fail to meet the read rates will be applied as follows:
| ...greater than 95% for S/L and greater than 85% for O/S |
...no price adjustment |
| ...greater than 80% but less than 95% for S/L |
...the full price for the appropriate weight step will apply to the difference (95% less actual read rate)** |
| ...greater than 70% but less than 85% for O/S |
...the full price for the appropriate weight step will apply to the difference (85% less actual read rate) |
| ...less than 80% for S/L and less than 70% for O/S |
...the full price for the appropriate weight step will apply to the entire mailing |
* as measured by our automated equipment
** Example: 1,000 pcs S/L with actual read rate of 81% = (95-81)% X 1,000 pcs X Lettermail price = 14% X 1,000 pcs X Lettermail price = 140 pcs X Lettermail Price
"Certification" will no longer apply, however in order to ensure items achieve the required read rate, customers are encouraged to provide representative samples of the mailing for testing as specified in the Incentive Lettermail Customer Guide section 3.2.1 entitled Machine Readability Requirements and Evaluation Samples.
The machineable mail will be run on the mechanized equipment and the read rate captured for both S/L and O/S for all machineable products. The read rate is captured and used to determine the adjustment, if applicable, to the customers mailing. In the event of an adjustment, the reason for the adjustment will appear on the adjustment invoice sent to customers.
In order to help our customers achieve the established read rate targets for their Machineable Mail, Canada Post will continue to offer an evaluation service for their mail samples. Customers should submit a sample of 200 items identical to those that will be deposited as Machineable Mail. Customers are strongly encouraged to use this service, since they will be able to correct any problems with their items before mailing and avoid price adjustments and/or surcharges. Mail samples should be sent to:
Canada Post Mail Standards and Testing
Process Innovation and Equipment
2701 Riverside Dr Suite N0550
OTTAWA ON K1A 0B1 |
The Customer will be advised of the read rate and any deficiencies that require corrective action before depositing their mail with Canada Post.
Visit
www.canadapost.ca/postalstandards
Incentive Lettermail Surcharges Price Structure
In order for customers to access our work sharing incentives and benefit from consistent quality service, they are required to prepare their mailings as outlined in their Customer Guide(s) and associated specification documents. As per the Incentive Lettermail Customer Guide, General Terms and Conditions "Criteria for Qualification", items determined not to be compliant may be subject to a surcharge. Effective January 15, 2007, there will be a change to the surcharge price structure to align it across all services and make it easier to understand. The new price structure will include changes to the machine read rate acceptance level for incentive rate services where machine processing applies. Click here for details on the new surcharge price structure.
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Publications Mail Summary of Changes
There will be a price increase to Publications Mail effective January 15, 2007. See the Publications Mail 2007 Price Sheet for details.
Click here for the 2007 version of the Publications Mail Customer Guide.
Publications Mail Reduction in Container Fill Requirements
In our continued commitment to reduce processing costs and increase efficiency, we are reducing the minimum fill requirement for presorted hard-sided containers from 70% to 50% for Level 1 - Delivery Facility (DF) and Level 4 - Forward Consolidation Point (FCP). This will apply:
=> When there is only one presorted container for either a DF or FCP; or
=> To the last presorted container for either a DF or FCP.
SERP software vendors have been provided with the updated Technical Specifications and customers who use SERP software will receive the updates in time for the effective date of January 15, 2007.
Brick Piling of Publications Mail
Effective January 15, 2007, customers must use the Brick Piling Module of the SERP presort software in order to submit brick piled mailings. Customers can only brick pile to Level 1 (Delivery Facility) and Level 2 (City). Brick piling to Level 3 (DCF) and Level 4 (FCP) is permitted in exceptional cases and only on approval from Canada Post. In either case, the Brick Piling Module of the SERP presort software must be used.
Machine Read Rates and Certification Process for Publications Mail
Properly prepared Machineable mail qualifies for an "incentive" price when it can be processed through our automated mail processing equipment, which reduces extra handling costs. This is measured through machine read rates that must meet or surpass established machine read rate acceptance levels (readability targets). The target read rates of 90% or greater for Short and Long (S/L) items, and 80% or greater for Oversize (O/S) items remain unchanged; however, as of January 15, 2007, pricing for mailings that fail the read rate acceptance levels will be applied as follows:
| ...greater than 90% for S/L and greater than 80% for O/S |
...no price adjustment |
| ...less than 90% for S/L and less than 80% for O/S |
...10¢ per item surcharge will apply to the difference between the target read rate and the actual read rate.** |
* as measured by our automated equipment
** Example: 1,000 pcs O/S with actual read rate of 60% = (80-60)% X 1,000 pcs X 10¢/pc = $20.00
"Certification" will no longer apply, however in order to ensure items achieve the required read rate, customers are strongly encouraged to provide representative samples of the mailing for testing as specified in the Publications Mail Customer Guide in the section 3.2.1 entitled Machine Readability Requirements and Evaluation Samples.
The machineable mail will be run on the mechanized equipment and the read rate captured for both S/L and O/S for all machineable products. The read rate is captured and used to determine the adjustment, if applicable, to the customers mailing. In the event of an adjustment, a description will appear on the adjustment invoice sent to customers.
In order to help our customers achieve the established read rate targets for their Machineable Mail, Canada Post will continue to offer an evaluation service for their mail samples. The customer should submit a sample of 200 items identical to those that will be deposited as Machineable Mail. Customers are strongly encouraged to use this service, since they will be able to correct any problems with their items before mailing and avoid price adjustments and/or surcharges. Mail samples should be sent to:
Canada Post Mail Standards and Testing
Process Innovation and Equipment
2701 Riverside Dr Suite N0550
OTTAWA ON K1A 0B1 |
The Customer will be advised of the read rate and any deficiencies that require corrective action before depositing their mail with Canada Post.
For more information on Machineable Publications Mail visit
www.canadapost.ca/postalstandards
Publications Mail Surcharges Price Structure
In order for customers to access our work sharing incentives and benefit from consistent quality service, they are required to prepare their mailings as outlined in their Customer Guide(s) and associated specification documents. As per the Publications Mail Customer Guide, General Terms and Conditions "Criteria for Qualification", items determined not to be compliant may be subject to a surcharge. Effective January 15, 2007, there will be a change to the surcharge price structure to align it across all services and make it easier to understand. The new price structure will include changes to the machine read rate acceptance level for incentive rate services where machine processing applies. Click here for details on the new surcharge price structure.
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Unaddressed Admail Summary of Changes
There will be a price increase to Unaddressed Admail effective January 15, 2007. See the Unaddressed Admail 2007 Price Sheet for details.
Click here for the 2007 version of the Unaddressed Admail Customer Guide.
"Samples" within Unaddressed Admail
Effective January 2007, the Unaddressed Admail specifications for multiple samples will be amended to be more accessible. You will be able to include a single or multiple samples in each Unaddressed Admail envelope and the price will be determined by the weight of the overall item and your annual volume commitment level. This change provides you with more flexibility when preparing direct marketing campaigns. This applies to all Unaddressed Admail Orders, whether they are prepared manually or electronically through our Electronic Shipping Tools (EST).
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Customer Guide Summary of Changes
In line with providing customers with Agreement-specific collateral, before January 15, 2007, customers will receive only the Customer Guide(s) for which they have an active Agreement.
The changes to the 2007 Customer Guides will include:
- continuation of previous years' efforts for content amalgamation
- any changes required to implement the approved 2007 service changes
- clarifications throughout each Guide to improve understanding
- clarification of various sections of the Guides in particular:
- General Terms and Conditions
- Section 8.5.2 Non-compliance Surcharges
- Section 9.3 Authorized
- Section 21 Termination
Many customers have told us they no longer need printed Customer Guides, so we will now offer customers a choice. A Business Reply "Opt In" card will be sent for customers to return to Canada Post if they are interested in continuing to receive future hard-copy Customer Guides.
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Data Products – Hold Mail service and Change of Address service, effective January 1, 2007
Hold Mail Service
Hold Mail is a service that enables customers to have their mail held by Canada Post because they are going on an extended holiday or will be away from their home or their business for a period of time.
There will be a price increases to Data products as follows effective January 1, 2007.
| Hold Mail Residential |
$6.25 / week min. 2 weeks |
$6.50 / week min. 2 weeks |
Consumer |
| Hold Mail Commercial |
$6.00 / day min 1 week |
$6.30 / day min 1 week |
Businesses |
| Postal Code Address Data (PCAD) |
Subscription fees: $3,150 / year |
Subscription fees: $3,300 / year |
Large Volume Mailers and software developers |
| Householder Data (HH) |
Subscription fees: $1,260 / year |
Subscription fees: $1,350 / year |
Medium and Large mailers |
| Householder Plus Data (HHP) |
Subscription fees: $5,775 / year |
Subscription fees: $6,100 / year |
Direct Marketers |
| Delivery mode Data (DM) |
Subscription fees: $1,260 / year |
Subscription fees: $1,350 / year |
Incentive Lettermail Customers and software developers |
| National Change of Address |
Subscription fees: $5,500 / year |
Subscription fees: $6,000 / year |
Mailers and software developers |
| Municipal Amalgamation Data |
Subscription fees: $5,000 / year |
Subscription fees: $5,500 / year |
Medium and Large mailers |
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