Postal Guide
- Canada Postal Guide

Last updated: 2006-09-18

Section E – Chapter 3

Key Service™

Table of Contents

• What is it?
• Size and Weight
• Payment Options
• Service Standards
• Features
• Options
• Addressing
• Deposit of Keys
• Delivery of Keys
• Pricing Information
• Go to Canada Post Prices

What is it?  to top of page

Hotel, motel, car keys and access plastic cards with mailing addresses may be posted for delivery in Canada without any postage. The addressee, not the sender, pays the appropriate price.

Size and Weight  to top of page

Payment Options  to top of page

The following methods of payment are acceptable for Key Service. Some restrictions or conditions may apply.

For more information on payment options, Go to Section B – Chapter 5, Paying for a Mailing.

Service Standards  to top of page

There are no service standards for the Key Service.

Features  to top of page

A feature is provided automatically as part of the basic service.

Redirection

Key Service items will be redirected at no charge where the addressee has a Change of Address Notification on file.

Keys can be dropped without cover at any postal facility or in any mail receptacle. The Key Service is available for domestic service only.

Keys without a return address, but for which an addressee is known, must be wrapped such that it prevents:

• loss or damage to the item, postal equipment or other mail
• entrapment of other mail
• injury to staff handling the item.

Options  to top of page

None.

Addressing  to top of page

The outer cover should have a complete address and postal code for both the sender and addressee. The words Key Service should appear in the upper right-hand corner.

Return addresses must be legible, complete and include the correct postal code. Go to Section B – Chapter 3, Addressing.

Deposit of Keys  to top of page

• at a postal outlet
• in a street letter box.

Delivery of Keys  to top of page

• to the door
• to a group mailbox
• to a community mailbox
• to a rural mailbox
• to a post office box
• via general delivery
• via a container/bag service.