Postal Guide
- Canada Postal Guide

Last updated: 2006-09-18

Section E – Chapter 7

Money Orders

Table of Contents

• What is it?
• Payment Options
• Service Features
• Pricing Information
• Go to Canada Post Prices

What is it?  to top of page

A Money Order is a prepaid negotiable document purchased at a postal facility for the transmission of funds between a payer and a payee. The service is available in Canada, the United States, Great Britain (United Kingdom) and other international destinations.

Payment Options  to top of page

The following methods of payment are acceptable for purchasing of a Money Order.

• Cash
• Debit card (where available)

For information on payment options, Go to Section B – Chapter 5, Paying for a Mailing.

Service Features  to top of page

The purchaser is provided with the Money Order and accompanying receipt copy.

Enquiries

For enquiries regarding a lost or destroyed Money Order, the Customer must provide Canada Post with the serial number which appears on the copy of the Money Order. The Customer must also complete an Enquiry and Application for a Duplicate Money Order form (41-015-160), which is available at any postal outlet.

Enquiry and Application for a Duplicate Money Order forms may be submitted to Money Order Services at any time. However, duplicates will only be issued, free of charge, 50 days from the date of issue of a domestic Money Order, and 90 days from the date of issue of an international Money Order.

Enquiries should be directed to:

MONEY ORDER SERVICES

CANADA POST

2701 RIVERSIDE DR STN 25

OTTAWA ON K1A 0B1

Cashing/Reimbursing Money Orders

Money Orders may be cashed or reimbursed, without charge, at any postal outlet in Canada upon presentation of proper identification. Customers wishing to purchase Money Orders with a combined value of $3,000 or more must present acceptable identification and a completed Financial Transaction Report. For transactions over $10,000, Customers must present identification which includes the date of birth.

In cases where the Money Order is refunded to the sender, Canada Post is free from all liability to the payee. In the same manner, the amount of the Money Order may be paid to the payee without the consent of the sender.

Information concerning remittances made by Money Order are not to be released to anyone except the sender, the payee or an authorized Representative of the sender or the payee.

Money Orders listed as invalid on the Stolen and Invalid Money Order Circular or have been modified, cannot be cashed and must be sent to Money Order Services where a duplicate Money Order will be issued.