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Postal Guide Last updated: 2006-09-18 Table of Contents
What is it? to top of page Canadian Forces Mail is mail sent to or by Canadian Forces personnel, their dependents and the civilians attached to the Canadian Forces served through a Canadian Forces Post Office or a Fleet Mail Office. Canadian Forces Mail can be:
A Canadian Forces Post Office (CFPO) is a military post office operated in Belleville, Ontario, or outside Canada by the Canadian Forces Postal Service to provide postal facilities to personnel authorized to receive or mail Canadian Forces Mail. A Fleet Mail Office (FMO) is a military post office operated by the Canadian Forces Postal Service to provide postal services to Her Majesty’s Canadian Ships (HMCS). Armed Forces Air Letters Armed Forces Air Letters (form 43-074-078) with domestic Lettermail postage affixed may be used by:
NOTE: Unacceptable Items to top of page Is considered unacceptable as Canadian Forces Mail any item:
Size and Weight to top of page
Payment Options to top of page Proofs of Payment The following proofs of payment are acceptable for Canadian Forces Mail. Some restrictions or conditions may apply.
Methods of Payment The following methods of payment are acceptable for Canadian Forces Mail. Some restrictions or conditions may apply.
*Payment by cash, debit card or Money Order is available only to customers paying at a postal outlet. For more information on payment options, Go to Section B – Chapter 5, Paying for a Mailing. Service Standards to top of page Service standards are not guaranteed for Canadian Forces Mail. They are estimates of how long it will take for the mail to be delivered. Service standards are the same as for the domestic service used, from the point of origin to the Belleville CFPO, or to the Victoria or Halifax FMO. Go to Section F, Service Standards. For items addressed directly to a CFPO overseas, no service standards are available. Feature to top of page A feature is provided automatically as part of the basic service. Return to Sender: Lettermail and Letter-post items that cannot be delivered or redirected will be returned to the sender free of charge where the return address appears on the outside of the item. Options to top of page An option is a service enhancement which is not provided automatically as part of the basic service. The Customer must select the option by checking a box or affixing an additional label or sticker. Letters
Parcels
Coverage for loss or damage: No coverage is available for Domestic or International Letters. Coverage for loss or damage can be purchased for domestic parcels and to certain international destinations, as long as the contents are acceptable as insurable items. Go to Section H, International Destination Listing. Registered Mail: Registered Mail provides Customers with a mailing receipt and secures a signature, date and time upon delivery of the item. Delivery Confirmation (domestic only): This feature provides positive confirmation that the item arrived at its destination. Upon delivery, or attempted delivery, the item ID (identification) number is scanned and the date captured. The information is available by noon the next business day following delivery via an automated phone response system by calling 1 888 550-6333, the Internet and via the Electronic Shipping Tools software. Signature (domestic only): Provided the Signature option was purchased at the time of shipping, delivery information will be available at no additional charge, usually by noon on the business day following delivery. This delivery information can be obtained on Canada Post’s website, from the Customer Relationship Support group at 1 888 550-6333 or via the Electronic Shipping Tools software. Some exceptions apply in smaller centres. If the addressee or his/her representative refuses to sign for the item, Canada Post will ask the addressee to print his name in block letters. If the addressee refuses, Canada Post will deliver the item and indicate SIGNATURE REFUSED in the signature box. Collect on Delivery (domestic only): This service allows an item to be shipped and delivered to the addressee, and an amount of money collected for the item from the addressee in the form of cash or a cheque. The shipper will specify the amount of money to be collected and the payment option. The collected amount is then returned to the sender. The maximum amount that Canada Post will collect is $1,000 where the payment option is cash and $25,000 in the case of a cheque. All cheques are made payable to the shipper. Addressing to top of page All items must bear a legible address including the correct postal code, as well as the shipper’s address. Go to Section B – Chapter 3, Addressing. Generally, items addressed to a Canadian Forces Post Office or a Fleet Mail Office should include, as applicable, the following information:
Examples of proper addressing: F12 345 678 MWO B JONES CFSU (E) DET SHAPE PO BOX 5053 STN FORCES BELLEVILLE ON K8N 5W6 F12 345 678 CPO BW BROWN CFSU (E) DET SHAPE CFPO 5048 B-7010 CASTEAU BELGIUM F12 345 678 PO W SMITH MESS #5 HMCS TORONTO FMO HALIFAX PO BOX 99000 STN FORCES HALIFAX NS B3K 5X5
PO BOX 5053 STN FORCES BELLEVILLE ON K8N 5W6
PO BOX 5053 STN FORCES BELLEVILLE ON K8N 5W6
PO BOX 99000 STN FORCES HALIFAX NS B3K 5X5
PO BOX 99000 STN FORCES HALIFAX NS B3K 5X5
PO BOX 17000 STN FORCES VICTORIA BC V9A 7N2
PO BOX 17000 STN FORCES VICTORIA BC V9A 7N2 Foreign Military Forces: When sending Armed Forces Air Letters out of Canada, foreign military forces serving in Canada must use form number 43-074-078 with domestic Lettermail postage affixed. The following particulars must be indicated in the upper left hand corner, under “Sender’s Name and Address”: Number, rank, name “Commonwealth Forces” or “NATO Forces”/Country; address in Canada For example: 16779 MAJOR J. SMITH NATO FORCES/ENGLAND RR1 OROMOCTO NB E2V 2G2 Mail Preparation and Presortation to top of page There is no mail preparation and presortation option for Canadian Forces Mail. Enclosures to top of page Not applicable. Customs Requirements to top of page All items, except parcels, containing dutiable articles must bear a CN22 (43-074-076) green Customs label. An Xpresspost-International bar-coded customs label (43-074-244 or 43-074-245) must be affixed to Xpresspost-International parcels destined to or originating from a CFPO or HMCS. A CP72 Customs Declaration (43-074-172) must be affixed to all other parcels. NOTE: Deposit of Canadian Forces Mail to top of page
Delivery of Canadian Forces Mail to top of page Items will be delivered to the applicable Canadian Forces Post Office or Fleet Mail Office for forwarding to the addressee. General Terms and Conditions to top of page Go to General Terms and Conditions. Pricing Information to top of page Domestic postal services and prices apply to mail items sent to or by Canadian Forces personnel overseas, provided the mail item is sent through a Canadian Forces Post Office (CFPO) or a Fleet Mail Office (FMO) located in Canada. International prices apply to mail items sent directly to a Canadian Forces Base overseas. See the tables below for International Air Parcel prices and Xpresspost-International prices. Prices and fees for items mailed to foreign destinations or Canadian Forces Post Offices are not subject to sales taxes if the total price per transaction is $5 or more. Domestic Services (mail items sent through a CFPO or a FMO located in Canada) Letters: Letters destined to a Canadian Forces Base overseas or Her Majesty’s Canadian Ship, and sent through a CFPO or a FMO located in Canada, may be sent at the prices and conditions of domestic services. Pricing will apply depending on the domestic service and mailing options chosen by the mailer: Lettermail, Xpresspost or Priority Courier. Please refer to the applicable service chapter. Armed Forces Letters: Lettermail prices apply. Go to Section C – Chapter 8, Lettermail. Parcels: Parcels destined to a Canadian Forces Base overseas or Her Majesty’s Canadian Ship, and sent through a CFPO or a FMO located in Canada, may be sent at the prices and conditions of domestic services. Parcels over 20 kg are not acceptable as Canadian Forces Mail. Pricing will apply depending on the domestic service and options chosen by the mailer: Regular Parcel, Xpresspost or Priority Courier. The price will be calculated on the basis of shipping the item from its origin to the CFPO in Belleville or to the FMO in Halifax or Victoria, as applicable. Please refer to the applicable service chapter or Go to General Terms and Conditions. International Services (mail items sent directly to a Canadian Forces Base overseas) Letters: Letters addressed directly to a Canadian Forces Base overseas must be sent at the applicable International Letter-post price and conditions. Go to Section D – Chapter 8, Letter-post – U.S.A. and International. Parcels: Parcels addressed directly to a Canadian Forces Base overseas, and not sent through a CFPO or FMO located in Canada, must be sent at the applicable International Air Parcel or Xpresspost-International price, depending on which service is available to the country of destination. To determine service availability, Go to Section H, International Destination Listing. International Air Parcel Prices A fuel surcharge may apply.
*Oversize parcels and parcels over 20 kg are not acceptable as Canadian Forces Mail. Xpresspost-International Prices A fuel surcharge may apply. |
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