Address Management Tools
- National Change of Address (NCOA)

What is it?

The National Change of Address (NCOA) Service is the most accurate and up-to-date mover information available in Canada. Each year approximately 1.2 million households file a Change of Address Notification (COAN) form with Canada Post when they move. This information is captured electronically and made available, for those customers who have provided their consent, to licensees of Canada Post’s National Change of Address Data.

Who is it for?

The National Change of Address (NCOA) Service is intended for small and large businesses alike who want to keep their mailing lists accurate and up-to-date thereby ensuring that they can keep in touch with their customers even after they have moved.

How to get started?

There are two ways you can gain access to our NCOA database.

The first is through one of the excellent Mail Service Suppliers who offer address list updating to their customers on a fee-for-service basis.

The second option is to become an NCOA licensee. The cost to become a licensee is $5,500 for a twelve-month period and includes monthly updates.

For more information, please email us your telephone number and email address or call us at 1-800-363-3459.

The NCOA Handbook describes the rules and specifications on how names and addresses must be matched. This document can be viewed by clicking here. You will then have the option to print it as well.

Click here to download a License Agreement to be come a NCOA licensee.