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Electronic Shipping Tools

Release Notes - New on January 8, 2007

Desktop Version

Online Version

We encourage you to read the following information along with the revised User Guides before the newest version is released on January 8, 2007. As in the past, customers have been assigned specific dates on which to receive the software upgrade. For best results during this time, we recommend you connect with the Canada Post server early in the day.

Select from the topics listed above to learn about the EST improvements.


Desktop Version

EST Help Centre

We are pleased to introduce our new EST Help Centre! Now all of our Help tools are at your finger tips with the click of just one button.

EST Help Centre

  • How Do I –Automated tutorials featuring all the functionalities of EST
  • Glossary – New and improved version of our Help Files where you simply search keywords for descriptions and definitions
  • User Guides –Complete printable instructions on each EST version
  • FAQ –Listings of the most Frequently Asked Questions with answers
  • Support – Listing of support contacts, complete with direct email links, and telephone numbers
  • Install Desktop EST- Direct link allowing you to install the EST Desktop version

Look for the EST Help Centre throughout the Canada Post website.

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Mailing Tube Surcharge

Effective January 8, 2007, a flat surcharge fee of $1.00 will be applied to your order when you use a cylindrical container (Mailing Tube) to mail your items.

Desktop Version

Order Entry

Mailing Tube Dimensions

Note - Please measure dimensions for cylindrical containers as per diagram:



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Technical Support Changes

Support Ending (Major technical support changes)

Support will end for the Eltron 2642 and 2742 printers, Windows 98 and EST custom drivers effective June 2007. These will not support the upgraded bar-coding technology to be implemented in July.

To continue to receive full support, we suggest you make the following upgrades as soon as possible, and then re-install the application:

  • Upgrade your printers to Zebra 2742, Zebra 2746, or Zebra 2844
  • Upgrade to a more recent Windows environment
  • Reconfigure to an appropriate Windows driver

Note: If you have not upgraded, all technical issues encountered after June 25, 2007 will not be supported

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Mandatory Software Upgrade

As part of our continuing commitment to improve our services we are launching an upgrade to our systems effective April 15, 2007.

It is recommended you download before this time to avoid any service disruption.

You have the option of downloading in phases by selecting “Continue Later” to stop the download, and continuing the next time you connect.

Software Updates

If you have not completed the download by April 15, 2007 you will not be able to proceed until the download is complete.

Note: Customers using dial-up are encouraged to download in phases to alleviate any significant downtime because of the size of the download (15 megs).

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Manage Database

To help keep your database at a manageable level you now have the option of automatically purging older orders. Two new checkboxes have been added to the Options tab of the Site Information page where you can select frequency of purges or opt to archive orders.

Manage Database

Automatically purge Orders after months : By selecting this and identifying the frequency of the purging (# of months), your orders will be permanently removed and will not be accessible at a later date.

Archive Order data before purging : If you prefer to retain your orders you may select this option which removes the data from your database and allows access at a later date.

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Copy Database

Effective Jan. 8, 2007 to avoid duplication and ensure up-to-date information is accessed you will no longer be allowed to use a copied version of the Desktop Electronic Shipping Tools . If you require a back-up or additional desktop version you must re-install the application. If you attempt to use a copied or older version after Jan. 8, 2007 you will receive an error message. Click the Ok button to shut the system down and follow the re-install process to continue.

Please Note Additional Connectivity Changes:

  • after a communication failure on start-up the application will automatically exit
  • you will be forced to connect each time you start the application
  • if the EST server is down or you are having software / hardware issues, you will be unable to use the application until the issue is resolved

Print Screen  

The Electronic Shipping Tools is detecting a back-up, copied or an older version of your database being used. It is recommended you reinstall to receive the most recent data and avoid duplication between database versions. As a precaution, your opened and finalized orders will be moved to the deleted folder where they may be viewed and re-entered if necessary

Top

Online Version

EST Help Centre

We are pleased to introduce our new EST Help Centre! Now all of our Help tools are at your finger tips with the click of just one button.

EST Help Centre

  • How Do I –Automated tutorials featuring all the functionalities of EST
  • Glossary – New and improved version of our Help Files where you simply search keywords for descriptions and definitions
  • User Guides –Complete printable instructions on each EST version
  • FAQ –Listings of the most Frequently Asked Questions with answers
  • Support – Listing of support contacts, complete with direct email links, and telephone numbers
  • Install Desktop EST- Direct link allowing you to install the EST Desktop version

Look for the EST Help Centre throughout the Canada Post website.

Top

Mailing Tube Surcharge

Effective January 8, 2007, a flat surcharge fee of $1.00 will be applied to your order when you use a cylindrical container (Mailing Tube) to mail your items.

Online Version – Order Entry Solution

Order Entry

Online Version – Express Order Entry Solution

Order Entry

Mailing Tube Dimensions

Note - Please measure dimensions for cylindrical containers as per diagram:



Top

Technical Support Changes

Support Ending (Major technical support changes)

Support will end for the Eltron 2642 and 2742 printers, Windows 98 and EST custom drivers effective June 2007. These will not support the upgraded bar-coding technology to be implemented in July.

To continue to receive full support, we suggest you make the following upgrades as soon as possible, and then re-install the application:

  • Upgrade your printers to Zebra 2742, Zebra 2746, or Zebra 2844
  • Upgrade to a more recent Windows environment
  • Reconfigure to an appropriate Windows driver

Note: If you have not upgraded, all technical issues encountered after June 25, 2007 will not be supported

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