To Home page. Vers la version Français du site
 
Find a Postal Code Ship Track a Package Find a Post Office
To Personal Home
      Home > Personal > Help
Products and Services
Collecting
Rates and Prices
Go Shopping
On-line Tools
About Us
Help
How do I...
Frequently Asked Questions
Site map
Postal Guide
Holiday Central


Help Technical help

The Canada Post Web site utilizes the latest tools and technologies in Internet development to provide a dynamic, media-rich, interactive experience to our users. You will find some basic techniques and useful hints that will help you get the most out of our site. If you have any other technical questions regarding the usage of the Canada Post Web site that are not answered in the following sections, please feel free to send us an email.

Browser Requirements

To make the most out of the Canada Post Web site you need Internet Explorer 5.0 or higher, or Netscape 6.1 or higher.

Need an upgrade? The following links will take you to sites where you can download the most recent versions of each of the major browsers:

Microsoft Internet Explorer:
   http://www.microsoft.com/windows/ie/ (for Windows)
   http://www.microsoft.com/mac/ie/ (for Mac)

Netscape:
   http://www.netscape.com/computing/download/index.html?cp=hom12p3

We hope that this information is helpful in upgrading your Internet browser. To insure that you receive proper instruction for updating your browser, please contact the appropriate technical support lines at Microsoft or Netscape.

Flash Plug-In

Canada Post's site uses Flash technology for delivering rich media content, and an interactive, multi-media online experience. Although the Web site is fully functional for browsers without Flash Plug-In, in order to take advantage of this quick and engaging technology, your browser needs to have Flash Player plug-in installed.

What is Flash?
Macromedia Flash a technology for designing interactive Web experiences, and is used to spruce up many Web pages on the Internet. Flash enriches Internet multimedia experience by combining animation, sound, and interactivity to make Web pages more engaging. It is quickly becoming the standard for delivering high-impact, lightweight Web content. Designs and animations are deployed immediately across all browsers and platforms, attracting and engaging users with a rich Web experience.

What do I need to do?
Flash Player is a free program downloadable from Macromedia Web site. The following link will direct you to Macromedia Web site where you can download Flash Player for your browser: http://www.macromedia.com/software/flashplayer/

JavaScripts

Canada Post Web site uses JavaScript to enhance navigation and provide interactive pages.

What is JavaScript?
JavaScript is a basic scripting language that allows Web authors to create dynamic pages that react to user interaction. JavaScript is based loosely on the Java programming language, which has recently taken the Web and programming community by storm. JavaScript is a "safe" programming language, one that cannot access any system controls or hardware on a user's computer.

JavaScript provides greater flexibility to the Web designer through such luxuries as being able to create windows, site navigation tools, display moving text, sound or other multimedia elements with relative ease.

What do I need to do?
Just ensure that JavaScript is enabled in your browser. Please follow these directions to enable your browser.

DHTML (Dynamic HTML)

In addition to enhanced media-rich Flash and JavaScript applications, Canada Post Web site utilizes Dynamic HTML technology to bring true interactivity to our site.

What is DHTML?
DHTML, or Dynamic HTML, is a new Web technology that enables elements inside a Web page to be, well, dynamic. Things once considered unchangeable once the page has loaded, such as text, page styles (font color, size, etc.), element position, etc., can now all be changed dynamically, thanks to DHTML. It brings Web pages one-step closer to how things look inside your television, where images appear and disappear, text flies in and out, and content move around freely inside the screen.

What do I need to do?
... Nothing! All modern browsers support DHTML. If you have Internet Explorer 4 or higher, or Netscape 4 or higher you are ready to take advantage of dynamic Web content of DHTML.

If you require further help, please visit Contact us.


Introduction
How do I...
Frequently Asked Questions
Site map
Contact us
Linking to this site
Technical help
Useful links
Postal Security
Privacy Statement
Legal
      Terms of use
      Copyright


To Government of Canada website From anywhere to anyone
Help,  Legal,  Copyright,  Privacy,  Contact Us,  Jobs © 2006 Canada Post Corporation
Text Only