2005-2006

Top Five Complaints (2005-2006)

The most common types of complaints received by the Office of the Ombudsman in 2005-2006 are as follows:

Benefits: including complaints related to the unfair denial of benefits and the forced repayment of monies by members due to an administrative error.
Release: including complaints where members feel they are being unjustly released, where their voluntary release requests are delayed, and where they are contesting the assessment of their medical condition.
Recruiting: including complaints related to the unfair rejection of applications, the rigid application of the medical conditions for enrolment, and delays in the process.
Medical: including complaints related to the treatment of people who believe they have been exposed to hazardous substances in the workplace or on deployment; complaints related to inadequate medical treatment or follow-up care; and complaints related to operational stress injuries.
Harassment: including complaints related to the abuse of power and delays with the complaint process.