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Annual Report 2000-2001

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Table of Contents
 

Letter to the Minister
Summary
Onwards and Upwards: Ombudsman’s Editorial
On the Trail: Investigations

Interim Report: Allegations against the Canadian Forces
Pre-Mandate Cases

Making Progress: Recommendations Implemented

Military Police Policy on Victim Assistance
Improved Dismissal Process for Cadets

Keeping Watch: Systemic Problems

Gender Integration
Delays in the Redress of Grievance System

A Human Face: The Ombudsman Team

Investigations Team
Intake Team
Training Sessions
Helping the Community

Taking Care of Business: Office Administration

Case Tracking Management System

Spreading the Word: Communications and Outreach

Taking the Pulse
Lights, Camera, Action!
Here for You Too
Ombudsman Online
Speaking Up

Sharing Insight: Consultations and Conferences

International Consultation
Workshops and Conferences
Ombudsman Advisory Committee

Success Stories: Case Summaries
Good to Hear from You: Feedback
How to Contact Us

Appendix I: Caseload Statistics
Appendix II: Summary of Expenditures
Appendix III: Organization Chart

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