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Canadian Forces Housing Agency - Government of Canada / Agence de logements des Forces canadiennes - Gouvernement du Canada
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FAQs : CFHA - The Organization

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When and why was CFHA created?

CFHA was established as a provisional special operating agency (SOA) within the Department of National Defence in October 1995 to manage and maintain the national portfolio of military residential housing. Treasury Board confirmed CFHA’s permanent SOA status in March 2004.

How is CFHA structured?

The structure of CFHA reflects the nature of its mandate and operations. CFHA’s customers (military families living in CF housing) are located across the country. For this reason, the organizational structure is relatively flat, with 26 Housing Management Offices (HMOs) and Site Management Offices (SMOs) located across Canada reporting to the Head Office in Ottawa.

The Chief Executive Officer (CEO) of the Agency reports to the Assistant Deputy Minister (Infrastructure and Environment). Senior-level advice and direction are provided to CFHA through the Accommodation Board, which is jointly chaired by the Assistant Deputy Minister (Infrastructure and Environment) and the Assistant Deputy Minister (Human Resources – Military).

How is CFHA funded?

The Agency’s revenues are mainly derived from the shelter charges paid by DND residential housing occupants. The Agency is funded through departmental appropriations, on a net voting basis.

Does CFHA receive additional funding from the Department?

Normally, shelter charge revenues represent the only funds available to CFHA for repairs and maintenance of CF housing. However, the Agency also receives additional government funding for the Recapitalization Program, for the maintenance of heritage residences, for environmental projects, and to cover some employee benefits.

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