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We Need Your Input on the New Reserve Investigation

The Office of the Ombudsman for the Department of National Defence and the Canadian Forces launched its first systemic investigation into the Reserves. This investigation will examine the treatment of Reservists or former Reservists who sought medical support from the Canadian Forces in the last three years. We’d like to hear about your experience regarding such things as:

The adequacy of the Canadian Forces or civilian medical support made available to you;
The ease with which you accessed that medical support;
The help you received in working your way though the administrative process to get that support;
Your unit’s efforts to assist you and follow-up on any issues you identified regarding medical support;
Your experience with the provision and application of post-injury care policies such as those that might have provided compensation, extended service, medical support or other benefits.

We are also interested in hearing from those in the Reserve chain of command or those who work with the Reserves who may have assisted them in getting medical support.

If you know of any other Reservists or former Reservists who may wish to participate, please pass this message to them as well.

Although you may contact the Office of the Ombudsman at any time should you have an issue to discuss, your input for this particular investigation should reach us no later than 31 October 2006.

Contact information for the Office is listed below.

Telephone (toll-free): 1-888-828-3626
Fax (toll-free): 1-877-471-4447
E-mail: ombudsman-communications@forces.gc.ca

You can also fill out our online complaint form at: http://www.ombudsman.forces.gc.ca/complaints/main_e.asp

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