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Annual Report 2005-2006
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Table of Contents
An Office that can Help
How to Contact Us
Letter to the Minister
Ombudsman’s Message
The Year in Review
Highlights
Focused on Positive Results
Updates
Special Report – For the Sake of Fairness
Work in Progress
About the Office
Handling Your Case from A to Z
Ombudsman’s Advisory Committee
Ombudsman Commendations
Appendix I: Complaints
Appendix II: Financial Report: Summary of Expenditures
Having Your Say – Feedback
Vision
Mission
Your Successes are Our Successes
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