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2005-2006
Top Five Complaints (2005-2006)
Benefits |
382 |
Release |
227 |
Recruiting |
126 |
Medical |
114 |
Harassment |
90 |
The most common types of complaints received by the Office of the
Ombudsman in 2005-2006 are as follows:
Benefits: including complaints related to the unfair denial of benefits and
the forced repayment of monies by members due to an administrative error.
Release: including complaints where members feel they are being
unjustly released, where their voluntary release requests are delayed,
and where they are contesting the assessment of their medical condition.
Recruiting: including complaints related to the unfair rejection of
applications, the rigid application of the medical conditions for enrolment,
and delays in the process.
Medical: including complaints related to the treatment of people who
believe they have been exposed to hazardous substances in the workplace
or on deployment; complaints related to inadequate medical treatment
or follow-up care; and complaints related to operational stress injuries.
Harassment: including complaints related to the abuse of power and
delays with the complaint process.
Complaints by Category (2005-2006)
Regular Force |
644 |
Former Military |
268 |
Reserve Force |
173 |
Family Member |
89 |
Applicant Regular Force |
48 |
Civilian Employee |
35 |
Applicant Reserve Force |
12 |
Former DND Employee |
9 |
Anonymous |
8 |
Non Public Fund Employee |
7 |
Cadet |
3 |
Other |
68 |
Total |
1,364 |
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