- Is a Catalogue Mail Item similar a Publications Mail Item?
While they may appear similar at a glance, there are distinct content differences between the two. While Catalogue Mail Items are specifically designed to sell or promote products or services, Publications Mail Items are produced for the purpose of disseminating news and information to the public.
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- Can I send samples with Catalogue Mail?
Samples are not acceptable as Catalogue Mail Items and may not be inserted in or with the Items.
Inserts, paper or card, are acceptable providing they are securely bound to the catalogue.
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- How quickly will my Catalogue Mail Items be delivered?
Delivery service standards for Catalogue Mail are as follows:
| 3 business days |
| 4 to 5 business days |
| 4 to 15 business days |
Service standards are estimates of how long it will take for the mail to be delivered. These service standards are not guaranteed. For additional information on service standards, please refer to the Canada Postal Guide.
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- How can I get started using this service?
First, familiarize yourself with the service specifications that are provided on this Web site or by contacting Canada Post. Keep in mind that you should have 2,500 identical Items in your mailing, that the mailing must be promotional in nature and that every Item must be (completely) addressed to a specific individual, company name or "occupant".
Next, contact us at 1 800 260-7678 to arrange for your Catalogue Mail Sales Agreement.
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- Do Canadians welcome catalogues?
Market research has shown that catalogues are a powerful channel for Canadian retailers and mail-order companies to sell their products. Canadians overwhelmingly prefer hard copy catalogues to online versions, and would rather receive catalogues through the mail than picking them up from a store.
With Canada Post's Catalogue Mail service, you can take full advantage of Canada's strong catalogue shopping trend.
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- What process, as a customer, am I to follow when using the new bag label holders?
The new holders are intended to be used with mailbags containing Publications Mail, Catalogue Mail, Unaddressed Admail and Addressed Admail (only when bags are used).
The mailer is given the nylon tie straps and the vinyl label holders for use on the mailbags only. These can be ordered at no charge from Postal Stores as per the normal ordering process.
Step 1 - the mailer affixes the bag label holder to a grommet of the mailbag at the opposite corner of the bag to the metal keeper holder with the nylon tie strap.
Step 2 - the mailer completes and prints the bag label according to specifications (no keeper label is required).
Step 3 - the mailer inserts the bag label into the bag label holder ensuring the delivery information is visible.
At the destination, the bag label is removed from the vinyl label holder allowing the holder on the bag to be re-used.
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How do I order the bag label holder?
Mailers can order the bag label holder by using the current process for ordering Unaddressed Admail tags. The bag label holders are available free of charge, through the Canada Post - Postal Stores, as per the normal order process, as follows:
bag label holders, catalogue #SO-54
nylon tie straps, catalogue #200-12-080
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- What are the Catalogue Mail indicia changes? When do they take effect? Where can I obtain indicia information?
- Catalogue Mail Items not using the correct Return Postage Guaranteed indicia will not receive the service as of January 17, 2005.
New Address Correction service with Address Correction Requested (ACR) indicia - Catalogue Mail Items not using the correct Address Correction Requested indicia will not receive the service as of January 17, 2005.
Customers can obtain the correct indicias quickly and easily online from the Canada Post Web site by selecting "Postal Indicia".
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- What is FCP?
Forward Consolidation Point (FCP) presortation level is one of the levels of mail grouping or "consolidation" in the National Presortation Schematic (NPS). The FCP is a consolidation point for mail made up for more than one Distribution Centre Facility (DCF), or for a mix of DCF and city level mail within a geographical location. The FCP level applies only to Addressed Admail, Publications Mail and Catalogue Mail.
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- Does the FCP level apply to Letter Carrier Presort (LCP) and NDG presorts?
Yes, the FCP level applies to Addressed Admail and Publications Mail for both LCP and NDG presort.
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- What are the sortation rules to be used?
- Consolidate to the lowest grouping/container possible.
- If there are sufficient groupings to fill at least one container for a Delivery Facility (Level 1), create a container for that facility.
- If there are sufficient groupings to fill at least one container for City (Level 2), create a City container.
- In the major urban area (18 sites identified in April 2000) where DCF (Level 3) consolidation is not permitted; if you are unable to create a Delivery Facility (Level 1) or a City container (Level 2), create a FCP container (Level 4).
- Where DCF (Level 3) consolidation is permitted and if you are unable to fill at least one container to a Delivery Facility (Level 1), or one container to a City (Level 2), create a DCF (Level 3) container with the urban, rural and DCF groupings.
- If you do not have sufficient groupings to meet the minimum fill requirement of a DCF (Level 3) container, create an FCP (Level 4) container.
- If you do not have sufficient groupings to meet the minimum fill requirement of a FCP (Level 4) container, create a Residue container.
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- What is the minimum number of pieces acceptable for the FCP level?
The minimum number of pieces for mail grouping, including the FCP level varies.
For Addressed Admail the minimum is 8 pieces for any grouping level.
For Publications Mail the minimum is 6 pieces for any grouping level.
For Catalogue Mail the minimum is 4 pieces for any grouping level.
The last residue container has no minimum number of groupings.
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- What is the current list of FCP levels in the National Presortation Schematics?
There will be five FCP additions for container consolidation in the current National Presortation Schematics. They are indicated in bold text.
A0Y 9Z0 = MONCTON (NB) NL FWD
B0A 9Z0 = SYDNEY NS FWD
B0J 9Z0 = HALIFAX NS FWD
C0A 9Z0 = CHARLOTTETOWN PE FWD
E0A 9Z0 = MONCTON NB FWD
G0A 9Z0 = QUEBEC QC FWD
H0A 9Z0 = MONTREAL QC FWDH0B 9Z0 = MONTREAL QC FWD |
K0A 9Z0 = OTTAWA ON FWD
L0J 9Z0 = MISSISSAUGA ON FWD
L0J 9Z0 = MISSISSAUGA ON FWD
L0R 9Z0 = HAMILTON ON FWD
N0B 9Z0 = KITCHENER ON FWD
N0L 9Z0 = LONDON ON FWD
N0R 9Z0 = WINDSOR ON FWD
P0M 9Z0 = SUDBURY ON FWD |
P0T 9Z0 = THUNDER BAY ON FWD
R0C 9Z0 = WINNIPEG MB FWD
S0G 9Z0 = REGINA SK FWD
S0K 9Z0 = SASKATOON SK FWD
T0N 9Z0 = EDMONTON AB FWD
T0S 9Z0 = CALGARY AB FWD
V0E 9Z0 = KAMLOOPS BC FWD
V0S 9Z0 = VICTORIA BC FWD
V0T 9Z0 = VANCOUVER BC FWD |
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- What instruction would a NDG customer need on the new requirement for FCP sortation?
The NDG Training Web site has been updated for the use by NDG mailers to see how to include the FCP level in their mail preparation.
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- Where do I, as a customer, get more information on preparing mail?
Further information is available from the Postal Guide. From the right hand column, select Mail Preparation and Presortation to get to the guides, then select the appropriate service guide.
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