Research on 'Quality' in Online Experiences for Museum Users

Measuring Quality of Existing Online Museum Products in the Virtual Museum Portal

Qualitative Analysis

In-Depth Site Analysis of Selected VMC Products

The Virtual Museum of Canada houses many Virtual Exhibits and interactive games. In consultation with project managers, a cross-section of five VMC Products from 1998 to 2002 was selected for the In-Depth Site Analysis. The assortment of exhibits features at least one of the following: a constructivist approach, strong cultural partnerships, a youth development model, identification of surrounding organisms, or ties to local tourism. A site summary of five selected VMC products comment upon:

• Quality of User Experience
• Potential for User Engagement
• Engagement Factor vs. Engagement Experience
• Factors that Contribute to Higher Quality in Online User Experiences
• Framework for Creation, Development, and Production
• Strategies for Engaging Online User
• Challenges
• Successes
• Use of Learning
• Feedback Messages
• User Testing