Discussion Paper on Outsourcing in Canadian Heritage Institutions (Libraries and/or Museums). Maureen Cubberly and Stan Skrzeszewski, Partners, ASM Advances Strategic Management Consultants, for the Heritage Policy Branch, Department of Canadian Heritage HTML Version | PDF Version( Document - 53 KB - 18 Pages)
Outsourcing Bibliography HTML Version | PDF Version( Document - 98 KB - 27 Pages)
Renoir's Portraits: Impressions of an Age Visitor Profile and Economic Impact Study Final Report. HTML Version | PDF Version
Judy Rogers, Research Resolutions for the National Gallery of Canada, the Canadian Tourism Commission, and the Department of Canadian Heritage (PDF Document - 269 KB - 78 Pages) Report Summary HTML Version | PDF Version( Document - 126 KB - 17 Pages)