Archives
of Ontario
Customer Service Guide 105
Introduction
For details on reproduction services and fees, please
consult the attached Price List and Guide
to Reproduction Processes. Note that not all services
are necessarily available in all circumstances. Factors
such as the physical condition of the records, copyright
restrictions, etc. may prevent some or all of the reproduction
processes from being offered.
If the service you require is not listed, please consult
with a Reference Archivist to determine whether we are able
to accommodate your requirements. Custom order charges will
be negotiated on a case-by-case basis.
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Copyright Policy
Copies are provided for research or private study purposes
only. Please consult Customer
Service Guide 108: Copyright and Your Research and submit
a Request for Permission
to Publish, Exhibit or Broadcast form if you are planning
to use any copy for purposes other than for research or
private study.
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Certified Copies
If you require a certified copy of a document for legal
purposes, an additional charge of $25.00 will be applied
for each certification.
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Postage and Handling Fees
Cost of Reproduction Services |
Postage and Handling Fee |
$5.00 - $50.00 |
$5.00 |
$50.00 - $100.00 |
$6.00 |
$100.00+ |
$8.50 |
Requests for courier service will be
at the expense of the customer. |
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Fax Charges
Number of Pages |
Fax Charge |
1 to 10 pages |
No charge |
11 to 25 pages |
$5.00 |
More than 25 pages |
Not available.
May be sent by Mail or Courier at the expense of the customer. |
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GST
A Goods and Services Tax (GST) will be applied to each
reproduction and certification order.
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Payment Policy
- An invoice will be mailed upon completion of reprographic
services for all non-pick-up orders.
Orders will be mailed to the customer upon receipt of
payment in full.
- Invoices are due upon receipt. A second notice will
be sent out 30 days after invoice date if still unpaid.
Government of Ontario collection procedures will be followed
if payment is not received 30 days after second notice
has been issued.
- Payment may be made in cash (Canadian
dollars) and by debit card in person
only. Personal cheque or money order (Canadian dollars) made out to “Minister of Finance”
accepted in person or by mail. Visa, Mastercard
and American Express accepted in person or by
telephone, or through the secure website found at the bottom of your invoice.
- Payments processed by credit card and subsequently
declined by the cardholder will be invoiced directly to
the customer.
- Customers who are picking up their orders will be called
or notified by mail when their copies are ready. Orders
being picked up must be paid for in full at time of pickup.
- For all mail out orders over $5.00, a postage and handling
charge will be applied to each order. Customers will be
charged the actual service cost when they request delivery
by other than regular postal service.
- Pre-payment is accepted only for certification fees.
However, to help expedite mail orders, customers may wish
to leave a credit card number at the time of ordering.
Reproductions will then be mailed immediately, and the
cost of the reproductions will be charged to the credit
card.
- Ontario Government ministries and scheduled Agencies
may use their Government Purchasing Card, use journal
entry or issue purchase orders to cover the costs of their
invoices/charges.
Note: Goods and Services Tax (GST) does
not apply to Government orders.
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Price List (June 2006)
Type of Reproduction |
Price |
Turnaround Time1 |
DIGITAL |
Items currently in digital format |
|
|
- CD ROM - tiff format, 13-15 MB
300 dpi colour, 600 dpi greyscale
|
$20.00 per image |
3 business days |
- 8x10 Reproduction Quality Prints
|
$25.00 each print |
3 business days |
Items not currently in digital format |
|
|
- 8x10 Reference Quality Prints
|
$10.00 per item |
5 business days |
- 8x10 Reproduction Quality Prints
|
$30.00 per item |
5 business days |
- CD ROM - tiff format, 13-15 MB
300 dpi colour, 600 dpi greyscale
|
$25.00 per image |
5 business days |
- Large Format Prints (larger than 11x17, up to 24" width, no limit on length)
|
$53.00 setup fee + $2.00 per sq ft |
5 business days |
Special Order -
not in Visual Database - larger than 11x17", items
in photo albums, etc. |
|
|
- CD ROM - tiff format, 13-15 MB
300 dpi colour, 600 dpi greyscale
|
$55.00 per image2 |
15 business days |
- 8x10" Reproduction Quality Prints
|
$55.00 per image2 |
15 business days |
MICROFILM
- positive duplicates only |
Regular - from
existing negatives |
|
|
|
$32.00 per reel |
10 business days |
|
$40.00 per reel |
10 business days |
Custom - microfilming
of original records |
|
|
|
$64.00 per reel |
Ask for estimate |
|
$80.00 per reel |
Ask for estimate |
PHOTOCOPIES |
- Regular Service - up to 11x17"
|
$0.50 per sheet |
5 business days |
- Reading Room Service - up to
11x17"
In-Person, 11:00 and 3:00, Mon to Fri
30 pages maximum
|
$0.50 per sheet |
While you wait |
- Rush Service - up to 11x17"
|
$1.00 per sheet
$5.00 minimum |
Same day or 24 hours |
- From Self-Serve Microfilm in Reading
Room
|
$0.25 per sheet |
Self-Serve |
PHOTOGRAPHS |
Black & White
Prints - glossy or lustre |
|
|
|
$20.00 per item |
15 business days |
|
$25.00 per item |
15 business days |
|
$40.00 per item |
15 business days |
Colour Prints3
- glossy or semi-gloss |
|
|
|
$50.00 per item |
15 business days |
|
$60.00 per item2 |
15 business days |
|
$75.00 per item2 |
15 business days |
Colour Slides
- 35 mm |
$14.00 per item |
10 business days |
Colour Transparencies |
|
|
|
$30.00 per item |
15 business days |
|
$40.00 per item |
15 business days |
SOUND
AND MOVING IMAGES - researcher must supply tape stock |
|
Ask for estimate |
Ask for estimate |
|
$28.00 per item |
Ask for estimate |
|
$28.00 per item |
Ask for estimate |
|
$30.00 per item |
Ask for estimate |
|
$30.00 per item |
Ask for estimate |
|
$30.00 per item |
Ask for estimate |
- Reel-to-reel audio to reel-to-reel audio
|
$27.00 per item |
Ask for estimate |
- Reel-to-reel audio to audio cassette
|
$27.00 per item |
Ask for estimate |
- Audio cassette to audio cassette
|
$12.00 per item |
Ask for estimate |
WHITEPRINTS |
- up to 36 inches wide
no limit on length
|
$2.00 per sq ft
$5.00 minimum |
7 business days |
- Turnaround times for large orders are determined on
a case by case basis.
- Large reproductions requiring 8x10 transparencies or
negatives will have a $10.00 surcharge.
- Colour Prints are produced through a combined photographic
and a digital imaging process.
Quick Prints are produced through a digital imaging process.
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Guide to Reproduction Process (June 2006)
To view the Reproduction
Process Guide click here.
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