Ontario Ministry of Health and Long-Term Care - Long-Term Care

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Overview of Care Options

Things to Consider

Who do I Contact for Information?

Find a Community Care Access Centre

Care in Your Home

Visiting Health Professional Services

Personal Care and Support

Homemaking

Community Support Services

Residences Offering Care

Supportive Housing

Retirement Homes

Long-Term Care (LTC) Homes

Maintaining Standards of Care in LTC Homes

Public Reporting on LTC Homes

Acquired Brain Injury Services

Attendant Services

Children's Treatment Centres

Links and Resources

Glossary of Terms

Careers in LTC Homes

Seniors' Care : Who do I Contact for Information?

Community Care Access Centres (CCACs) are local agencies that provide information about care options in your area. The CCACs were established by the Ministry of Health and Long-Term Care in 1996, to help the public access government-funded home and community services and long-term care homes. There are 42 CCACs throughout Ontario.

Whether you are just beginning to explore your needs or ready to finalize arrangements, your local CCAC can help you :

Identify your care needs
Explore the options best suited to your needs and personal situation
Determine your eligibility for government-funded services and settings
Gather information about providers (home, community support services and residential care) in your area
Find out how services are delivered
Arrange for delivery of government-funded home and community support services
Arrange and apply for admission to a long-term care home
Get on the appropriate waiting lists

To take the first step, use the CCAC Locator to find a CCAC near you.

To find out more about other services provided by CCACs, see the Community Care Access Centres section.



Call the ministry INFOline at 1-866-532-3161 (Toll-free in Ontario only) TTY 1-800-387-5559 Hours of operation : 8:30am - 5:00pm

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