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Public Information Health Care Providers News Media Text Only Version |
Program Policy Framework and Service Standards
for Mental Health Services and Supports A Program Framework for Mental Health Diversion/Court Support Services February 2006
Where appropriate, mental health diversion/court support services re-direct people with a mental illness from the criminal justice system to mental health services, and/or provide mental health services to those in the criminal justice system. Diversion is appropriate for people whose alleged offence is considered to be low risk and whose mental health needs can be met through services based in the community.
Diversion/court support services :
The document sets out the target populations for diversion/court support services and provides details of service functions for each service type. The next step will be the development of standards, performance outcomes and measures to monitor and enhance the provision of diversion/court support services and supports. The full report is available for download below in PDF format : Program Policy Framework for Early Intervention in PsychosisDecember 2004
The full report is available for download below in PDF format : Crisis Response Service Standards for Mental Health Services and SupportsMay 2005
Crisis response services are a key part of the continuum of mental health services and supports for people with serious mental illness. Crisis response services offer treatment and support to individuals experiencing a crisis. They provide immediate relief from symptoms, prevent the condition from worsening and resolve the crisis as soon as possible. Because mental health crises differ in their origins and symptoms, crisis response services must be able to respond to individual need by providing a range of appropriate services in a variety of settings. Services must be integrated and coordinated within the broader mental health system to meet differing needs, including those of individuals currently accessing other mental health services as well as those accessing the mental health system for the first time through crisis response services. Crisis response services provide individuals with timely access to a variety of crisis service options such as telephone crisis response, walk-in services, mobile crisis outreach, crisis residential services, and psychiatric emergency/medical crisis services. These services reduce unnecessary hospitalization and improve quality of life for individuals experiencing a mental health crisis through symptom relief and access to on-going support to prevent future crises. The full report is available for download below in PDF format. Intensive Case Management Service Standards for Mental Health Services and SupportsMay 2005
Intensive case management services are a key part of the continuum of mental health services and supports for people with serious mental illness. Intensive case management promotes independence and quality of life through the coordination of appropriate services and the provision of constant and on-going support as needed by the consumer. The direct involvement of the consumer and the development of a caring, supportive relationship between the case manager and the consumer are integral components of the intensive case management process. Intensive case management is responsive to consumers’ multiple and changing needs, and plays a pivotal role in coordinating required services from across the mental health system as well as other service systems (i.e., criminal justice, developmental services, addictions). Case managers fulfil a vital function for consumers by working with them to realize personal recovery goals. Case managers work to build a trusting and productive relationship with the consumer and to provide the support and resources that the consumer needs to achieve goals, stabilize his/her life and improve his/her quality of life. The full report is available for download below in PDF format : Ontario Program Standards for ACT TeamsJanuary 2005
Assertive Community Treatment (ACT) is a client-centered, recovery-oriented mental health service delivery model that has received substantial empirical support for facilitating community living, psychosocial rehabilitation, and recovery for persons who have the most serious mental illnesses, have severe symptoms and impairments, and have not benefited from traditional out-patient programs. The updated edition of the ACT Program Standards are available for download below in PDF format :
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