Consumer Protection
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Rights and Obligations
As a consumer, you have a lot going for you when it comes to buying and selling your vehicle, and taking your car in for repairs – probably more than you think. This section outlines your important rights and obligations under Ontario legislation.
 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 

ServiceOntario, Making It Easier

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Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more

 
FAQ
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