Consumer Protection
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Pitfalls

With credit repairers, loan brokers and credit reporting agencies, there are a number of potential pitfalls consumers can fall into when dealing with money. This section was designed not only to offer helpful advice on protecting your name, but also to make Ontario consumers aware of their important rights and obligations.

 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 
 
Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more