Consumer Protection
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Information for Safe Travel
Everyone looks forward to a vacation, whether it’s the lights and excitement of a cosmopolitan city or a quiet stretch of beach. Whatever kind of vacation you choose, take the time to ensure it’s a good one.
 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 
 
Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more