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e-Government

The Government of Ontario is proactively moving towards becoming an e-Government, a government that will be able to meet the challenges of the 21st century. In the e-Government Strategy, we recognize the considerable complexity of transforming the way government operates. The current focus of attention for e-Government in Ontario, as in many other jurisdictions, is what we call electronic service delivery, or ESD. ESD enables us to provide government information and services to citizens and to businesses through electronic channels.


Ontario’s e-Government Strategy is only part of our overall participation in the global digital economy. The government is interested in  implementing both the e-Government Strategy and its e-Business Strategy, which is focused on removing barriers to Ontario’s businesses participating in the increasingly global marketplace.

To make e-Government happen requires a complete re-design of the internal operations of the government and the operating systems of the broader public sector. Our I&IT Strategy guides these efforts. However, much of this re-design work is, and will remain, invisible to the general public. More visible will be another area of e-Government: citizen engagement.

The Office of the Corporate Chief Information Officer (OCCIO) at Management Board Secretariat is responsible for supporting the implementation of the e-Government Strategy and the Ontario Strategy for the Digital Economy. The e-Government Branch has the mandate to encourage and enable the movement of the Ontario Public Service (OPS ) to e-Government.

We value dialogue with our partners and stakeholders as well as an exchange of ideas with the citizens of Ontario. And we look forward to using this site as the means to encourage discussion. Let us know what you think and what you'd like to know about e-Government.

 
 
 

To strengthen its citizen-centred approach to government, the province has begun to develop a strategy on citizen engagement. One component of this strategy is intended to expand the use of electronic channels, mainly the Internet, to help bring citizens closer to their government. The goal is to ensure citizens have access to a wide range of tools and information that will enable them to participate more fully in the democratic process.

 
 
 
Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more