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Agencies and Wholesalers
Who registers travel industry agencies and wholesalers and who can I contact for consumer advice?

 

It’s recommended that you purchase your travel services from an Ontario-registered travel agency. Dealing with an Ontario-registered agency is your guarantee of protection under the Travel Industry Act and by the Travel Industry Compensation Fund.

The Ontario Travel Industry Compensation Fund protects consumers who purchase travel services from an Ontario-registered travel agency and who do not receive their travel services due to the bankruptcy or insolvency of an Ontario travel retailer, Ontario travel wholesaler, airline or cruise line.

The Travel Industry Council of Ontario (TICO) is mandated by the Ontario government to administer the Travel Industry Act and the industry-financed compensation fund. Find out if an agency is registered by contacting TICO:
Toll-free: 1-888-451-TICO (8426)
Website: www.tico.on.ca

 
 
 

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