Consumer Protection
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Tools
This section gives you the tools to protect yourself against scam operators in the marketplace. Learn here about different types of scams and how to avoid being taken advantage of. If you’ve fallen victim to a scam, find out what you can do.
 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 
 
Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more