Consumer Protection
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Hiring a Contractor

Home Owners' Guide to the Standard Renovation Process

 

You can obtain a free "Home Owners' Guide to the Standard Renovation Process" by visiting www.homesontario.com or contacting the Ontario Home Builders’ Association at:

20 Upjohn Rd.
North York, ON
M3B 2V9
Tel: (416) 443-1545
E-mail: info@ohba.ca

Get It in Writing!

The Canadian Home Builders' Association has three steps for hiring a contractor:

  1. Know who you're dealing with;
  2. Make sure you're protected from risks;
  3. Get it in writing!

For more advice, including detailed information about contracts plus worksheets you can use when interviewing contractors, visit www.hiringacontractor.com or www.chba.ca.

 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 
 
Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more