Consumer Protection
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If You've Been Scammed
If you’ve been a victim of a telephone, mail or e-mail scam, contact:


 

PhoneBusters
P.O. Box 686
North Bay, ON P1B 8J8
Toll-free: 1-888-495-8501
Toll-free Fax: 1-888-654-9426
E-mail: info@phonebusters.com
For advanced-fee fraud letters and e-mails only: wafl@phonebusters.com

PhoneBusters is a joint project of the OPP, RCMP, the Ministry of Government Services and several other law enforcement bodies.

If you believe you’ve been a victim of any other type of scam, see our Need Help section.

Ministry of Government Services
Consumer Services Bureau
Toronto: 416-326-8800
Toll-free: 1-800-889-9768

For more information on the various schemes used by con artists and tips to help you make good decisions and protect yourself, visit the Royal Canadian Mounted Police website.

 
 
 

Contact the Consumer Services Bureau

We answer telephone inquiries and mediate written complaints between consumers and businesses.

Enforcement News 

Read about convictions under the Consumer Protection Act, 2002.

 
 

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Current initiatives

Government Services Minister Gerry Phillips recently introduced the Public Service of Ontario Statute Law Amendment Act, which will support and maintain a high standard of integrity for public servants while providing important protections public servants need to deliver high-quality services to Ontarians. Learn more

 
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