Housing provider kit

• Resident Relations Guide explains eligibility criteria for selecting applicants, common housing issues, a dispute resolution process, diversity, and participating in B.C.’s crime-free housing program.
  
  
• Rent Calculation Guide explains how to calculate income and rent for tenants in rent-geared-to-income (RGI) units, where rent is based on total household income.
  
  
• Administration Guide provides an overview of the legislation and legal agreements governing housing providers, record keeping, insurance requirements and a resource directory of websites with housing information and useful publications.
  
  
• Emergency Preparedness describes how housing providers can plan for and respond to emergencies like a fire, earthquake, flood or major power outage.
  
  
• Marketing Non-RGI Units outlines how to market non-RGI units in developments built through the Provincial Housing Program. Tenants pay rents comparable to private market rents for these units.
  
  
• Financial Management Guide assists housing providers to handle the financial responsibilities of managing a subsidized housing development.
  
  
• GST Guide for Social Housing Providers assists non-profit, co-operative and charitable housing providers understand how the federal Goods and Services Tax (GST) applies to subsidized housing developments.
  
  
• Maintenance Guide assists housing providers set up maintenance systems for subsidized housing developments, including record keeping, regular building maintenance, inspections, warranties, and goods and service contracts.
  
  
• Governance Guide assists housing providers create an effective governance model for subsidized housing developments.
  
  
• Management Performance Guide helps housing providers maintain operating standards, understand the operational review process, use best practices, and meet standards for BC Housing’s financial review.