Canada Post has developed service standards for properly prepared International Business Reply Mail Items.

Standards for the delivery of the International Business Reply Mail service are based on delivery from the time the IBRM Item is placed into the mail stream by the recipient or the time the IBRM Item enters the Canada Post mail stream from other postal administrations. Service standards are not guaranteed.

A general overview of the International Business Reply Mail service standards are as follows:

LOCAL	3 business days
WITHIN A PROVINCE	4 business days
NATIONAL	5-9 business days

Notes:

Once in the Canada Post mail stream

• The number of days excludes the day of mailing, weekends and statutory holidays;
• Weekend and statutory holiday deposits are considered deposited on the following business day;
• These service standards do not apply to redirected Items;
• Service standards are subject to change without notice.

Please refer to the Canada Postal Guide for additional information on service standards.